Low-Voltage Network Technician and IT Support
Resume:
Staley T. Jackson
CHARLOTTE, NC 28277
*****************@*****.***
LINKEDIN : STALEY JACKSON
SUMMARY OF QUALIFICATIONS
Prewiring of houses and commercial businesses with Cat 5e, Cat 6, HDMI, Speaker Wire, Fiber Optic etc.
Mounting and troubleshooting of IP Cameras
Wire drops for Ethernet ports in walls
Reading blue prints
Installing speakers in ceilings
Installation of access points
Built projector screens and helped install projectors
Punching down patch panels
Troubleshooting Networks
IP Routing and Sub netting
Ability to punch down RJ-45 Ends and Keystones
Replace hard drives, power supplies, memory
Computer and user setups
Troubleshooting printers,
Windows 11, 10, 8, 7, and Vista
Experience with Atera ticketing system
Remote monitoring and trouble shooting
Built ladder racks
TV mounting with ability to hide wires in walls
Operating System Installation
Understanding of cloud concepts
Knowledge of Microsoft 365 apps, services, licensing,, and support EDUCATION
Bachelor of Science in Technical Management – Computer Information Systems DeVry University – Charlotte, NC – GPA 3.5
Enrolled: Jan 2009 – Graduated Oct 2012
COMP/TIA Network + Certification
Completion date 2/18/2025
Microsoft 365 Fundamentals Certification
Completion date 11/15/2025
OSHA 10 Certification
Completion date 9/2/2024
EXPERIENCE
SKILLS
Microsoft 365
Administration
Structured Wiring
Switches
Routers
IP Cameras
Hardware and
Network Trouble
shooting
Sub netting
TCP/IP
Windows 11, 10, 8,
7, Mac, And Linux
Security
Printers
Remote
Troubleshooting
Ticketing
Cloud Networking
Wireless Netwoks
VPN
Cable Technician, Outsource Feb 2026 – Current
Worked as low voltage cable technician installing drops, IP cameras, and access points. Installed conduits and sleves. Ran Fiber Optic cable.
Cable Technician, Network Cabling Systems Feb. 2025 – Dec 2025
Ran Cat5e and Cat6 cable in large office buildings, terminated Jacks, installed access points, installed pathways
Cable Technician, Responsive Technology Partners May 2022 – Jan. 2024
Did structured wiring for commercial locations and small businesses installing Ethernet ports, IP cameras and Access Points. Worked on projects with over 200 drops. Learned a lot about switches, patch panels, and troubleshooting, built ladder racks. Cable Technician, Source One Oct. 2021 – April 2022
Structured wiring of large churches, businesses, and homes with Cat 5e, 6, SDI, HDMI, and speaker wire.
Mounting of Ubiquity Access points.
Installation of IP Cameras, PTZ, and Steaming cameras.
Infrastructure removal
Setting up audio receivers, and Sonos amplifiers
Helped install projector systems and built projector screens IT Technician, E-Logix April 2020 – Oct. 2021
Provided computer/it services and technology solutions for small businesses in the Charlotte area
Installed and setup IP Phones and surveillance systems
Used Atera RMM software to manage multiple company’s computer systems with things like remote monitoring, patching, billing and reporting with the ticketing system
Ran wires in ceilings and walls
Configured switches and routers
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