BETTY DIANE RAMAGE, Data Entry Specialist
THORNTON, 80229, CO, 214-***-****, **********@*******.***
SUMMARY Detail-oriented Data Entry Specialist with over 35 years of comprehensive administrative experience. Proficient in data management, data entry, and meticulous record-keeping, gained from roles in high-pressure environments. Successfully processed member claims and maintained data accuracy while ensuring compliance with industry regulations. Demonstrated expert communication and organizational abilities by coordinating multi-station operations and managing sensitive information. Ready to leverage extensive skills to enhance operational efficiency and support data initiatives. WORK EXPERIENCE
05/2021 – 01/2026 Administrative Assistant to Cpt of Company, Teya Development LLC
Aurora, CO, United States
Supported operations for six stations by managing administrative tasks and enhancing communication efficiency.
Handled incoming calls, ensuring exemplary customer service and responsiveness.
Procured supplies for six stations, maintaining adequate inventory levels to support operational needs.
Drafted welcome letters for new recruits, fostering a positive introduction to the company.
Facilitated the onboarding process for new recruiters, ensuring compliance with company protocols.
Coordinated the offboarding of recruiters, streamlining exit procedures. Organized and maintained filing systems to promote efficient record- keeping.
Compiled and submitted financial reports to the battalion, supporting budgetary oversight.
Generated personnel reports, aiding in workforce management and planning.
Established and updated personnel files for the company, enhancing data accessibility.
Input certifications into databases, ensuring accurate tracking of employee qualifications.
Managed the training certification process, maintaining compliance with training requirements.
Monitored medical readiness for the company using database management tools.
Logged government vehicle mileage for the company, ensuring accurate reporting for operational needs.
Prepared accident reports, documenting incidents promptly and accurately. Updated Alert & Social Rosters and Unit Manning Reports to reflect current personnel status.
Coordinated travel arrangements for the Company Commander, optimizing logistics for official travel.
Maintained TOP SECRET CLEARANCE to handle sensitive information. 05/2020 – 05/2021 Administrative Assistant, HCS Care-Contractor Aurora, CO, United States Acted as a contractor for US Army Recruiting, providing essential administrative support to enhance operational effectiveness. 04/2019 – 05/2021 Administrative Assistant, Choctaw Defense Aurora, CO, United States Served as a contractor for US Army Recruiting, facilitating administrative functions that supported recruitment initiatives.
02/1982 – 07/2017 Sr Medical Underwriting, HCSC & Blue Cross Blue Shield of Texas
Richardson, United States
Led Sr Medical Underwriting for Small Group Underwriting for 35 years, delivering expert analysis and support.
Evaluated and processed member claims for out-of-country services as a claims examiner.
Trained staff and served as a Senior Medical Specialist in Underwriting, enhancing team capabilities.
Utilized in-depth knowledge of medical terminology, ICD-9, and CPT-4 to inform underwriting decisions.
Executed data entry and managed computer/typing responsibilities effectively.
Provided exemplary customer service while training new underwriters in industry best practices.
06/1976 – 02/1982 Typist, Credicom Dallas, United States Functioned as a typist at a collection agency for legal purposes, specializing in debt collections over a three-year period.
EDUCATION
09/1973 – 05/1975 North Garland High School
High School Diploma
Garland, United States
SKILLS Medical Underwriting Claims Examination
Medical Terminology ICD-9
CPT-4 Data Entry
Typing Database Management
Record Keeping Ordering Supplies
Travel Planning Administrative Assistant
Customer Service Training
Attention to Detail Communication
Adaptability Initiative
Professionalism Discretion
Telephone Etiquette Deadline Management
Independent Teamwork
Microsoft Office Order Fulfillment
LANGUAGES English (Native)
REFERENCES ELIZABETH LYONS
CPT, MI, US ARMY ARAPAHOE RECRUITING
COMPANY
****.*.*******.***@****.***
Collaborated as a secretary for the U.S. Army Recruiting Command, showcasing exceptional administrative skills and a steadfast commitment to military recruitment efforts. Demonstrated an ability to manage complex schedules, facilitate communications, and maintain accurate records with meticulous attention to detail. Handled sensitive information with discretion and was often the first point of contact for personnel and stakeholders. Exhibited a courteous demeanor and effective communication, establishing high professional standards. Possessed a strong work ethic, adaptability, and a proactive approach, consistently exceeding expectations in task completion. Provided critical support to recruiters, allowing them to focus on their primary responsibilities, confident that administrative tasks were in capable hands. Will bring the same level of excellence, integrity, and dedication to any future organization. A reliable and resourceful professional, an asset in any administrative or support role.