Front Desk & Patient Support Administrator
Resume:
Natasha Surujlall
Manassas, VA *****
***********@*******.***
Professional Summary
To obtain a position within a company to better my knowledge and skills for the future to come. Work Experience
Front Desk Administrator
VAMED Health Group-Centreville, VA
June 2024 to Present
Managed the front office activities, including the reception area. Collection and recording of patient vitals, drug screen results, medical history, symptoms, concerns and other relevant medical information. Peer support, provides effective oral and written communication (via telephone, email, and mail). Tracked physician orders and signatures and Manages front office activities, including the reception area. Collection and recording of patient vitals, drug screen results, medical history, symptoms, concerns and other relevant medical information. Peer support. Provided effective oral and written communication (via telephone, email, and mail). Organized and prioritized large volumes of information and calls. Answered phones, scheduled patients and drafts written responses or replies by phone or e-mail when necessary. Worked independently and coordinated division of workload within the practice. Home Health Aide (HHA)
Herald Healthcare LLC-Woodbridge, VA
February 2024 to Present
Nail Technician
Old Town Man Cave-Manassas, VA
March 2021 to May 2024
Paralegal
Mary Grace A. O'Malley, PLLC-Manassas, VA
June 2014 to October 2020
As a Paralegal, my duties include but are not limited to: data entry, filing, answering a multi-line phone system, scheduling and confirming appointments, bookkeeping, following up with client concerns, maintaining and organizing files, filing legal documents with the Courthouse, drafting, proofreading documents and conducting legal research. Marketing Specialist
Loyal Hygiene Solutions-Manassas, VA
March 2010 to June 2014
As a Marketing Specialist, my duties include but are not limited to: promoting and advertising for my company. As well as creating an overall marketing solution that will help or even improve the aspect of sales for current and potential clients. Basic duties are data entry, filing, sending emails, scheduling and confirming appointments, and to also follow-up with clients on questions, concerns or needs that they may have in regards to their services. Receptionist
Dr. Marlin F. Rekow & Associates-Manassas, VA
June 2006 to March 2007
My duties include pulling patient charts for the following business day, filing patient charts, I write and send out mail, answer a multi-line telephone system, and take messages. Also I am responsible for checking the patients insurance eligibility, and I confirm scheduled appointments and any cancellations. On certain occasions I gather patient records and have them ready for patient transfers, or for referrals to specialists.
Customer Service Clerk/Cashier
Giant-Manassas, VA
March 2001 to November 2001
I was responsible for assisting customers with conflicts concerning their purchases, and their visit into the store. I logged in film, produced daily reports for the lottery and money orders being sold that day, also I stocked cigarettes and other tobacco products. I handled refunds and helped the front-end manager maintain the front-end of the store. I was also a cashier when needed.
Dietary Aide
Annaburg Manor-Manassas, VA
April 1998 to March 2001
My job description included the following: sweeping, mopping, washing pots and pans, preparing desserts and salads and assisting the Diet Technician with the Resident's files and menu. I would also interview the Resident's about their preferences and answer any question they had regarding their diets.
Education
Bachelors of Science in Criminal Justice
ECPI University - Virginia Beach, VA
November 2015 to June 2017
Associate of Applied Science in Administration of Justice Northern Virginia Community College - Manassas, VA August 2010 to May 2014
Diploma
Osbourn High School - Manassas, VA
September 1998 to June 2001
Skills
• Dietary Aide Experience
• Legal Research
• Office experience
• Paralegal experience
• Computer skills
• Notary Public (6 years)
• Administrative experience
• Typing
• Customer service
• Legal Drafting
• Adobe Acrobat
• Clerical experience
• Proofreading
• Front desk
• English
• Calendar Management
• Communication skills
• Phone etiquette
• Administrative Experience
• Microsoft Office
• DocuSign
Certifications and Licenses
CPR Certification
Driver's License
CCMA
May 2024 to May 2026
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