Azure Data Production Support Engineer

Ruchi Katre Email: ************@*****.***

Cloud Data Engineer Mobile: +91-755*******

Pune, Maharashtra, India

Professional Summary

IT professional with 8+ years evolving from software development to cloud data engineering. Specialized in Azure technologies (Databricks, ADF, Spark) with track record of significantly reducing infrastructure costs, improving processing speed, and maintaining high system uptime. Combines technical expertise in data pipelines and ERP systems with strong problem-solving and collaboration skills. Technical skills

Cloud Platform: Microsoft Azure

Data Engineering: Azure Databricks, Delta Lake, ETL/ELT Pipeline Development, Batch Processing

Programming Languages: Python, PySpark (DataFrames), Spark SQL

Architecture: Medallion Architecture (Bronze-Silver-Gold)

Storage: Azure Data Lake Gen2, Azure SQL Database

Orchestration: Azure Data Factory

Databases: SQL, MySql

DevOps & Tools: Git, CI/CD, Azure DevOps, ServiceNow, JIRA

ERP Systems: MFG/Pro (QAD), Enterprise Resource Planning

Methodologies: Agile, ITIL, Incident Management, Problem Management Professional Experience

Zielotech Software Pvt. Ltd. Pune, Maharashtra

Cloud Data Enginee August 2024 – Present

Developed ETL pipelines using Azure Data Factory and PySpark for processing CSV files, performing transformations including aggregations, joins, and filtering based on business requirements.

Designed incremental data load strategies with Delta Lake, optimizing processing efficiency and reducing resource consumption while maintaining high data quality.

Performed data cleaning, standardization, and deduplication operations; conducted feature engineering to prepare analytical datasets for Power BI dashboards.

Collaborated with business stakeholders to gather requirements and translate them into technical designs for data pipelines and ETL workflows.

Built data pipelines integrating POS sales data into Azure big data platform for cleaning, processing, and analysis, delivering actionable insights for business decision-making. Shivamtech Engineering Design Pvt. Ltd. (Client: SLB – Schlumberger) Pune, Maharashtra Application Support Analyst – L2 / Data Engineer April 2021 – July 2024

Delivered L2 support for MFG Pro ERP across critical business functions.

Proficient in optimizing SQL queries, analyzing large datasets, and delivering data-driven solutions.

Analyzed incidents to identify root causes and applied long-term fixes.

Ensured data accuracy and consistency across multiple ERP modules.

Managed ticket lifecycle via ServiceNow and Remedy, ensuring SLA adherence.

Conducted User Acceptance Testing (UAT) for application patches and upgrades, validated system behavior.

Collaborated with cross-functional teams and offered end-user training.

Executed ETL-based data loading and performed post-load validations. Supplier Data Processing:

Processed and integrated supplier data files into downstream systems using Azure Data Factory and Databricks.

Performed PySpark transformations, incremental loads, and data cleaning including deduplication, formatting, and validation.

Developed extraction and transformation logic to support supplier performance, inventory tracking and operational reporting.

Prepared curated datasets and feature-engineered data for analytics and EMS BI dashboards.

Conducted data reconciliation to ensure accuracy, completeness and high data quality.

Collaborated with business users to translate supplier data requirements into ETL workflows and technical solutions. Habron Information Tech Pvt. Ltd. Nagpur, Maharashtra Developer October 2017 – September 2020

Developed and supported retail and web applications using VB.NET and SQL Server.

Implemented client-specific functionalities and performed application testing.

Worked with technical teams to deliver quality software enhancements. Marg Maker Pvt. Ltd. Nagpur, Maharashtra

Intern – Web Design & Development January 2015 – April 2015

Contributed to the e-Travels Life Style website using .NET and MS Access Education

Master of Computer Applications (MCA)

Oriental College of Management, Bhopal RGPV Bhopal GPA: 8.58 2015 Bachelor of Science in Information Technology (B.Sc. IT) Arihant Institute, Balaghat MCU Bhopal Percentage: 72.4% 2013 Soft Skills

Strong analytical and problem-solving skills

Good communication skills (Oral & Written)

Ability to work collaboratively in cross-functional teams Key Achievements

Recognized by business stakeholders for exceptional problem-solving skills and delivering high-quality technical solutions that enhanced operational efficiency.

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