Client Intake & Program Coordination Specialist

Hi, I'm Jeshua Paulk.

Experienced Program Assistant and Intake Coorinator

*************@*****.*** Birmingham, AL 35203

Detail-oriented professional with expertise in client intake and effective communication. Proven ability to optimize resource allocation and enhance service efficiency. Committed to delivering exceptional customer support and improving overall client satisfaction. SUMMARY

• Client intake and coordination

• Appointment scheduling

• Resource allocation

• Outcome evaluation

• Training coordination

• Customer relationship management

SKILLS

Intake Assistant/Resident Support Staff Member

Brother Bryans mission Birmingham, Alabama

• Assisted clients in completing intake forms and gathering essential information.

• Coordinated communication between clients and staff to enhance service efficiency.

• Maintained accurate records of client interactions and service requests.

• Supported intake interviews by collecting comprehensive client histories.

• Organized and scheduled appointments for clients with relevant programs.

• Facilitated distribution of informational materials about available resources.

• Provided customer service support to existing clients as needed.

• Scheduled transportation services for patients when required. Rehabilitation Class Facilitaior

Bibb County Correctional Facility Brent, Alabama

• Developed engaging lesson plans tailored to meet diverse learning needs.

• Facilitated interactive discussions that increased student engagement and participation.

• Implemented assessment tools to evaluate progress and understanding.

• Collaborated with colleagues to enhance curriculum through shared best practices. EXPERIENCE

High School Diploma 06/1995

Lexington High School, Lexington, SC

EDUCATION AND

TRAINING

REFERENCES References available upon request.

09/2010 - 6/2026

12/2001 - 02/2010

205-***-****

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