Marketing & Operations Associate
Resume:
Jadeyn Michalski
Irwin, PA
724-***-**** ************@*****.***
LinkedIn: www.linkedin.com/in/jadeyn-michalski-0ab8a2313 CAREER PROFILE
Recent PennWest Clarion University graduate with a Bachelor of Science in Business Administration, majoring in Business Management with a minor in Marketing and a 3.67 GPA. Experienced in marketing, business operations, customer engagement, event planning, and administrative support. Proven ability to manage multiple priorities in fast-paced environments while developing marketing initiatives that strengthen brand awareness and customer relationships. Known for taking initiative, collaborating effectively, and delivering exceptional customer experiences. Seeking an opportunity to contribute strong analytical, organizational, and communication skills to a growing organization. EDUCATION
PennWest Clarion University Clarion, PA
Bachelor of Science in Business Administration
Major: Business Management
Minor: Marketing
GPA: 3.67 / 4.00
Graduated: 2026
PROFESSIONAL EXPERIENCE
Marketing & Operations Associate
Anchor Hoagies Irwin, PA
November 2021 – Present
Manage daily restaurant operations while maintaining exceptional customer service and operational efficiency in a fast-paced environment.
Develop and publish engaging social media content promoting menu items, seasonal specials, community events, and business initiatives.
Plan and execute marketing campaigns that increase brand awareness, customer engagement, and restaurant traffic.
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Coordinate and promote community events, including securing local entertainment and planning themed pop-up bar experiences.
Design promotional graphics and marketing materials using Canva and social media platforms. Collaborate directly with ownership to develop marketing strategies and promotional campaigns that support business growth.
Build strong customer relationships while consistently providing an outstanding guest experience. Assist with inventory management, cash handling, food preparation, and daily operational responsibilities.
Selected Achievements
Strengthened the restaurant's online presence through consistent social media marketing. Increased community engagement by promoting successful in-person events and special promotions.
Earned the trust of ownership to lead marketing initiatives while supporting daily business operations.
Business & Administrative Intern
Toddler Town USA North Huntingdon, PA
August 2025 – June 2026
Supported daily administrative operations for a multi-building childcare organization while maintaining compliance with state regulations.
Managed confidential records, medication logs, enrollment documentation, and compliance paperwork with accuracy and attention to detail.
Assisted leadership with inspection preparation by organizing documentation and maintaining regulatory standards.
Coordinated inventory management and vendor communications to ensure classrooms remained fully stocked.
Supported fundraising initiatives and community outreach through marketing and promotional efforts.
Improved administrative organization and workflow efficiency through effective record management.
TECHNICAL SKILLS
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Google Workspace
Canva
Square Online
Meta Business Suite
Social Media Marketing
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Content Creation
Social Media Analytics
CORE COMPETENCIES
Marketing Strategy
Business Operations
Event Planning & Promotion
Brand Development
Customer Relationship Management
Project Coordination
Team Collaboration
Leadership
Communication
Problem Solving
Time Management
Organization
Adaptability
ACADEMIC PROJECTS
Digital Retailing Business Project
Designed and launched a branded e-commerce storefront using Square Online. Conducted market research, competitor analysis, customer segmentation, and pricing strategy. Developed digital marketing campaigns focused on increasing online customer engagement. Business Strategy Simulations
Collaborated on business simulations involving marketing, operations, finance, and strategic decision-making.
Evaluated market trends and financial data to improve business performance and competitive positioning.
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