Workflow & Operations Support Specialist

Workflow-focused professional with a background in design and production, experienced in managing projects from intake to completion and improving organization in fast-paced environments. CRISTA BROESLER

3026 52nd Street South Gulfport, Florida 33707 ****************@*****.*** Remote Ready WORKFLOW & OPERATIONS SUPPORT CREATIVE & PRODUCTION BACKGROUND Virtual Transfer Agent

Virtual Role Clearwater, FL

Followed established scripts and procedures to process shareholder transactions and update account information Used active listening and empathy to support client needs and ensure accurate communication Graphic Designer

Minuteman Press St. Petersburg, FL

Coordinated & managed production workflow for print and marketing projects Assisted customers during the entire printing process from concept to print Graphic Designer

The UPS Store 6886 St. Petersburg, FL

Prioritized and managed multiple concurrent projects in Asana while maintaining production timelines Supported both print and social media marketing initiatives through coordinated design production aligned with corporate campaign goals

Solutions Specialist (Sales)

Roberts Printing Clearwater, FL

Worked with clients to understand print and marketing needs and coordinate projects through production Used HubSpot and LinkedIn automation tools to track customer information and support sales processes Executive Assistant

The HERD Institute Hybrid Remote/Orlando

Designed and managed social media workflow by creating an approval system in Monday.com, including automated scheduling and campaign tracking

Built a student intake system in Monday.com using Google Sheets data, including forms and automations to improve workflow and reduce manual tracking

Graphic Designer

Catalina Marketing St. Petersburg, FL

Served as lead designer for emerging brands, contributing to a pilot program that scaled and improved speed-to-market by 68%

Honored with internal Hat’s Off awards for demonstrating excellence as a trusted partner PROFESSIONAL EXPERIENCE

Bachelor of Fine Arts in Design and Technology, magna cum laude International Academy of Design & Technology (Tampa Alumni), Minor in Interactive Media Bachelor of Science in Management & Organizational Leadership St. Petersburg College, Major in Entrepreneurship

EDUCATION

TOOLS

Asana, Monday.com, HubSpot, Salesforce, Jira, Adobe Creative Suite, Canva, Microsoft Office, LinkedIn KEY ACHIEVEMENTS

Helped improve student intake organization by setting up a system in Monday.com using existing Google Sheets data, including forms and automation to support workflow as enrollment increased Contributed as the only dedicated graphic designer for the emerging brands team at Catalina Marketing. Was an integral part of a pilot program that scaled, improving speed-to-market by 68%

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