Diversity & Anger Management Trainer

Lillian Jones

Trainer & Program Development

As a former teacher and

later a diversity consultant, I

have developed numerous

training packets related to

diversity, communication,

anger management, stress,

and more.

SKILLS

Leadership Development

Program Management

Workshop Facilitation

Diversity Training

Public Speaker

EDUCATION

BS Science

1971

Eastern Michigan University,

Michigan

CERTIFICATIONS

Family & Consumer

Science

Consolidated Professional Services – Southfield, MI Quality Instructor 2019 - 2020

As a contractor for CPS, I provide the following training: Lean Manufacturing, PDCA, APQP, Introduction -to Waste Reduction, Quality Tools and Communication. QI Macros software is also used to provide hands-on experience using the techniques and tools presented in the courses. Strategy: Deliver tailored training in Lean Manufacturing, PDCA, APQP, Waste Reduction, Quality Tools, and Communication to manufacturing facility employees, incorporating hands-on experience with QI Macros software and fostering a culture of continuous improvement under CPS guidance. USDA-FSIS – Washington, DC

Diversity Vendor 2007 - 2010

Facilitator for annual USDA-FSIS Diversity Conferences. Workshops designed and provided: Anger Management, Learning Styles, Harassment and ICE

(Integrity, Character & Ethics).

PROFESSIONAL EXPERIENCE

Ford Motor Company – Dearborn, Michigan

Diversity Consultant/Facilitator 2002 - 2004

As SME for Diversity, I created Discovering Common Ground Diversity Program, fostering inclusivity and collaboration. Through T-3s, assessments, and evaluations, I ensured program effectiveness. Notably, I partnered with UAW-FORD to deliver the "Control That Anger!" Anger Management Workshop, benefiting both hourly and salaried employees.

CONTACT

734 (680) -3539

*.*********@*****.*** MI, USA

www.linkedin.com/in/lillian-jones-

consulting-48030b398

Strategy: Deliver engaging workshops on Anger Management, Learning Styles, Harassment, and ICE (Integrity, Character & Ethics) at the USDA-FSIS Diversity Conferences, emphasizing practical application, expert facilitation, continuous feedback, and follow-up support to foster a culture of respect and inclusion among employees.

Strategy: Implement Discovering Common Ground Diversity Program, conduct T-3 sessions, collaborate with partners like UAW-FORD for workshops, foster improvement, engage leadership, and measure impact to promote diversity and inclusion.

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