Remote Sales & Customer Service Representative

DEBRA CATHEY

REMOTE SALES REPRESENTATIVE CUSTOMER SERVICE SALES

615-***-**** • ***********@*****.*** • Adams, TN

PROFESSIONAL SUMMARY

Motivated and dependable sales and customer service professional with years of experience working directly with customers, promoting products, providing personalized service, and building strong customer relationships. Experienced in independent sales through Avon, retail supervision through Bealls, and customer-focused delivery services through DoorDash and Uber Eats. Self-motivated, dependable, professional, and comfortable working independently. Seeking a remote sales position where strong communication, sales ability, and customer service skills can contribute to company growth. CORE SKILLS

• Sales & Customer Service • Customer Relationship Building • Product Promotion • Retail Sales

• Upselling & Cross-Selling • Customer Retention • Communication & Active Listening • Lead Generation

• Follow-Up • Problem Solving • Time Management • Organization

• Self-Motivation • Independent Work • Team Leadership • Conflict Resolution PROFESSIONAL EXPERIENCE

AVON AMBASSADOR

2024 – Present

• Promote and sell Avon products to new and returning customers.

• Build and maintain customer relationships through personalized service and follow-up.

• Recommend products based on customer needs and preferences.

• Communicate product information and answer customer questions.

• Manage customer orders and provide dependable service.

• Work independently to promote products and develop sales opportunities.

• Encourage repeat business by maintaining positive customer relationships. DOORDASH — DELIVERY DRIVER

2024 – Present

• Provide professional, dependable customer service while completing deliveries.

• Communicate effectively with customers, restaurants, and support teams.

• Manage multiple deliveries while maintaining accuracy and efficiency.

• Use strong time-management and organizational skills to meet delivery deadlines.

• Resolve customer concerns professionally and maintain a positive service experience.

• Work independently with minimal supervision.

UBER EATS — FOOD DELIVERY DRIVER

2024 – 2025

• Delivered food orders accurately and efficiently while providing courteous customer service.

• Communicated professionally with customers and restaurant staff.

• Managed schedules and multiple delivery responsibilities independently.

• Maintained attention to order accuracy and customer satisfaction.

• Demonstrated reliability, flexibility, and strong time-management skills. BEALLS — SUPERVISOR

2023 – 2024

• Supervised daily retail operations and supported team members in providing excellent customer service.

• Assisted customers with product questions, purchases, and concerns.

• Supported sales goals and encouraged positive customer experiences.

• Helped train and guide employees on workplace procedures and customer service.

• Handled responsibilities independently while maintaining a professional retail environment.

• Demonstrated leadership, communication, and problem-solving skills. MUSIC CITY SECURITY — SECURITY GUARD & EVENTS

2023 – 2024

• Provided security and customer service at events and assigned locations.

• Monitored activities and maintained a safe, professional environment.

• Communicated effectively with guests, staff, and event personnel.

• Responded professionally to questions, concerns, and unexpected situations.

• Demonstrated strong observation, reliability, and judgment. WHAT-A-BURGER — CREW MEMBER

2023 – 2024

• Provided friendly and efficient customer service in a fast-paced environment.

• Assisted customers with orders and responded to questions and requests.

• Worked effectively as part of a team while maintaining service standards.

• Handled multiple responsibilities while maintaining accuracy and professionalism.

• Demonstrated reliability, communication, and a strong work ethic. HYDRO DESIGNS — CREW MEMBER

2023 – 2024

• Worked as part of a team to complete assigned duties efficiently and accurately.

• Followed instructions and maintained attention to quality and safety.

• Communicated with team members to complete daily responsibilities.

• Demonstrated dependability, flexibility, and a willingness to learn. BUD GROUP — DISINFECTING SERVICES

2020 – 2022

• Performed disinfecting and cleaning services while following established procedures.

• Maintained attention to detail and completed assigned work efficiently.

• Worked independently and as part of a team.

• Provided professional service while working in customer and business environments.

• Demonstrated reliability and consistent attention to workplace standards. ELECTROLUX — TECH / ASSEMBLY

2016 – 2018

• Performed assembly and technical production duties in a manufacturing environment.

• Followed detailed instructions and workplace procedures.

• Maintained attention to quality, accuracy, and safety.

• Worked efficiently to meet production expectations.

• Collaborated with team members to complete daily production goals. KEY QUALIFICATIONS

• Strong customer service background • Sales and product-promotion experience

• Retail supervisory experience • Comfortable communicating with customers

• Self-motivated and dependable • Experienced working independently

• Strong time-management skills • Able to learn new products, systems, and procedures

• Comfortable working in fast-paced environments • Professional and positive attitude EDUCATION

GED — ASAP, Clarksville, TN

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