Administrative Assistant with 30-Year Experience
Resume:
Cynthia M. King
Edgerton, WI 53534-1238
****.*********@*****.***
Administrative Assistant
Thirty years’ experience as a top-notch assistant. Serve as primary point of contact for management, project managers, technicians, clients, and vendors. Maintain excellent written and oral communications skills, problem solutions abilities, extensive customer service background, strong ability to multi-task, and an important level of confidentiality. Advance word processing support.
Professional Experience
County of Rock May 2022 to March 2024
Nutrition Program
Nutrition Clerical
Take and enter information from clipboard into data sheets for Evansville, Milton, and Janesville if someone is canceling, reserving, resuming for meals at the five dining sites or for home delivered or congregate meals.
Update and enter in information of each person who eats or gets meals delivered to them in SAMS.
Enter information into SAMS monthly from each dining sites total of meals that each person got so that a letter can be mailed out to them for donation amount or what they can afford to pay.
American Family Insurance November 2013 to July 2020
Spherion, Madison, WI June 2012 to November 2013
Glass Claims Specialist/Data Entry, Manual Tester/Customer Service Rep 1
Enter glass claims invoice to be paid and make phone calls to insured to verify losses.
Evaluating the applications that the agents must fill out for insurers that are requesting several types of insurance on the computer.
Help Advance Team do testing for SIT and I am an End User Tester for Personal Lines for all types of insurance.
Customer Service Representative who collaborates with agents, customers, vendors, and others to verify information and account status with them.
Remedy Intelligent, Madison, WI April 2012 to May 2012
The Alliance
Data Entry
Data entry of insured’s healthcare claims for correct pricing and then sending them out to their insurance company for billing.
Hiring & Staff Services, Madison, WI January 2011 to December 2011 (State Unemployment)
Non-Automated Claims Specialist
Check out claims from “T” drawer and do a work down on them to make sure that they were paid out correctly for unemployment.
If a change needs to be made, then we fill out a worksheet with the correct information and make the changes and when done, then we FLIN its back in.
Westphal & Company, Madison, WI August 2006 to November 2010
Receptionist
Clerical and office support.
Answer phones, file, and take messages.
Enter purchase orders and look up invoices for billing.
Order supplies.
Enter payroll into our own internal database.
Computer Skills
Microsoft Word, Excel, PowerPoint, Outlook, Publisher, Access, some QuickBooks, Windows XP and 2007; Internet proficient
Education
Madison Area Technical College, Madison, WI
Credits for computer courses, 1989-2003
Stratford Career Institute, St. Albans, VT
Diploma, Legal Assistant/Paralegal, 2004-2005
Stratford Career Institute, St. Albans, VT
Diploma, Administrative Assistant, 2006-2007
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