Customer service
Resume:
TEQUILA YOUNG
Remote Customer Support Sales Support Administrative Support Data Annotation
PROFESSIONAL SUMMARY
Remote professional with experience supporting customers, working with digital platforms, reviewing information, and completing computer-based tasks accurately. Strong computer literacy, communication, multitasking, and problem-solving skills with the ability to work independently in a remote environment. Experienced in following detailed procedures, evaluating information, meeting productivity expectations, and learning new systems quickly. Seeking to bring strong customer service and technology skills to Allstate as a Remote Insurance Sales Representative.
CORE SKILLS
- Customer Service & Customer Engagement
- Digital Communication
- Computer & Technology Skills
- Data Entry & Information Review
- Problem Solving
- Multitasking
- Quality Assurance
- Research & Information Evaluation
- Remote Work
- Microsoft Office
- Web-Based Applications
- Written Communication
- Time Management
- Fast Learner
- Attention to Detail
- Working Independently
- Following Procedures
PROFESSIONAL EXPERIENCE
APPEN — Remote
Social Media Evaluator / Data Annotator
January 2017 – Present
- Review and evaluate online content according to detailed project guidelines.
- Analyze information and make accurate decisions based on established requirements.
- Complete computer-based assignments while meeting productivity and quality standards.
- Navigate multiple online platforms and tools to complete assigned tasks.
- Maintain accuracy and attention to detail while working independently.
- Adapt quickly to changing project instructions, systems, and workflows.
- Communicate and document information clearly when required.
WELOCALIZE — Remote
Search Quality Rater
September 2025 – Present
- Evaluate search results and digital content for relevance, quality, and accuracy.
- Research information online and apply detailed evaluation guidelines.
- Use multiple web-based tools and systems to complete assignments.
- Manage independent workloads while meeting project requirements and deadlines.
- Identify discrepancies and make decisions using established standards.
- Maintain consistent quality and accuracy across high-volume computer-based tasks.
ANTHOLOGY / BLACKBOARD — Remote
Administrative Support
November 2022 – December 2024
- Provided administrative and digital support through online systems.
- Assisted with account and information-related tasks.
- Reviewed and updated information accurately.
- Navigated multiple computer systems and web-based applications.
- Responded to support-related requests using professional written communication.
- Followed established procedures while handling confidential and time-sensitive information.
- Worked independently in a fully remote environment while meeting performance expectations.
NIKE
Retail / Customer Service
- Assisted customers with questions, products, and general service needs.
- Communicated with customers professionally and provided helpful solutions.
- Maintained an organized and customer-focused environment.
- Worked efficiently in a fast-paced setting while managing multiple responsibilities.
AMAZON
Operations / Customer-Focused Support
- Followed detailed procedures and productivity standards in a fast-paced environment.
- Used computer systems and technology to complete assigned tasks.
- Maintained accuracy while handling high-volume responsibilities.
- Worked effectively as part of a team while meeting individual performance expectations.
TECHNICOLOR
Operations Support
- Followed established procedures and quality requirements.
- Completed assigned tasks accurately and efficiently.
- Maintained attention to detail in a production-focused environment.
- Worked collaboratively while meeting productivity expectations.
TJX
Retail / Customer Service
- Assisted customers and provided professional service.
- Handled multiple responsibilities in a busy retail environment.
- Maintained accuracy and attention to detail.
- Followed company procedures and customer service standards.
EDUCATION
James Madison High School — Online
High School Diploma Program
Expected Completion: Winter 2026
ADDITIONAL QUALIFICATIONS
- Experienced remote worker
- Comfortable learning new software and computer systems
- Strong written and verbal communication
- Comfortable working independently
- Able to multitask across multiple computer applications
- Strong attention to detail and information accuracy
- Willing to complete required insurance licensing and training
- Reliable high-speed internet and dedicated workspace available
Contact this candidate