E-commerce Operations & Inventory Executive

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Personal

information

Nationality: Indian

Gender: Male

Place: New Delhi

Date of birth: 12-7-2000

Marital status: Single

Education

CBCS- Uttrakhand

Matriculation

70%

CBCS- Uttrakhand

High Secondary

52%

Delhi University

Bachelor of Arts

60.6%

Skills

Problem Solving

Customer Handling

E-commerce &

Operational skills

Multitasking & Time

mangement

Computer skills

advance

Language

Hindi

English

Feb-2019 - Mar-2020

May-2020 - April-2022

April-2022 - July-2023

2023

Shubham Rawat

( Sr.E-commerce Executive )

RZ-S2A, Nanda Block, Sector -01, New Delhi -110045 837-***-**** ****************@*****.***

Objective

To join a progressive organization where I can enhance my skills in e- commerce operations, inventory management, and retail store processes, while contributing to efficient workflows, customer satisfaction, and business development.

Experience

FillyRun Pvt.Ltd - New Delhi

E-commerce Executive

Handling various domestic e-commerce platforms including Flipkart, Amazon, and Meesho.

Processing customer orders and preparing them for dispatch. Managing inventory for all active product listings. Optimizing product listings to improve visibility and sales. Listing new products for company brands.

Creating and editing product images for listings.

MRG Fashion Pvt.Ltd (Goyal Sons) - New Delhi

Head Cashier

Managing the cash counter for overall sales.

Monitoring inventory and preparing reports.

Handling customers professionally in challenging situations. Managing store operations and resolving any discrepancies. Identifying and resolving billing errors during customer transactions. Sellryt Pvt.Ltd - Noida

E-commerce Executive

Managing various domestic e-commerce platforms including Amazon and eBay.

Proficient in Amazon Seller Central and Vendor Central tools and workflows.

Monitoring product performance metrics such as impressions, CTR, and conversions.

Coordinating with operations, warehouse, and logistics teams to ensure smooth order processing.

Identifying and resolving listing errors, suppressed listings, and compliance issues.

Ensuring timely responses to customer queries, feedback, and escalations.

Mattrix- Noida

Senior E-commerce Executive

Manage and oversee operations across multiple e-commerce marketplaces including Amazon, Flipkart, Meesho, and eBay. Execute end-to-end order processing including tracking purchase orders, coordinating dispatch, and ensuring timely delivery. Handle return cases, refunds, claims, and coordinate with marketplaces to resolve errors, policy flags, and operational discrepancies.

Performing SEO optimization to improve product ranking and visibility.

Coordinate with warehouse, logistics, design, finance, and customer support teams to ensure smooth and efficient workflow.

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