Experienced Security Guard and Emergency Dispatcher
Resume:
JASMERE
WATERS
*********@*****.***
Brooklyn, NY 11206
Bold Profile
Seasoned professional with 16 years of experience in public service roles, including dispatch and transportation oversight. Demonstrated expertise in emergency response, safety protocol adherence, and effective communication. Seeking a Security Guard position to leverage vigilant monitoring and crisis management skills.
PROFESSIONAL SUMMARY
SKILLS
• Communication
• Teamwork
• Problem-Solving
• Organization
Redirection
Brooklyn, NY • 06/1996
High School Diploma
EDUCATION
Amap certification cpr certification
CERTIFICATIONS
Community Options Inc - DSP
New York, NY • 11/2023 - Current
Allied Universal Security - Security Guard
New York, NY • 06/2023 - Current
United States Postal Service - Mail Carrier
Queens, NY • 12/2022 - Current
WORK HISTORY
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
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Assisted with daily living activities, running errands, and household chores.
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Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
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Laundered items, changed sheets and made bed to keep patients' bedroom clean.
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Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
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Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
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Maintained a safe environment for staff and visitors through proactive surveillance and communication.
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Responded quickly to emergency situations to assess and deflect issues.
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Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
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Completed full building and grounds patrols to spot and investigate concerns.
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Checked and verified photo identification prior to granting facility access.
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Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
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Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
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Ensure the timely distribution of mail and packages to residential and commercial addresses along designated routes.
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• Execute efficient navigation and delivery strategies, utilizing both L&M bus transportation - Dispatch
Brooklyn, NY • 03/2009 - 11/2022
Brooklyn transportation - Bus Matron
Brooklyn, NY • 02/2009 - 11/2022
Parks and recreation - Csa
Brooklyn, NY • 01/2008 - 02/2009
foot and vehicle travel to maintain consistent service. Managed a high volume of emergency and non-emergency communications, ensuring prompt and accurate relay of information to relevant parties.
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Maintained comprehensive driver logs and organizational records, contributing to efficient operations and adherence to compliance standards.
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Resolved various operational issues by effectively dispatching resources and coordinating responses to ensure seamless service delivery.
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Ensured the safety and proper conduct of passengers by monitoring behavior and implementing disciplinary measures as necessary.
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Provided assistance to children with disabilities, ensuring their needs were met and accommodations were in place during transport.
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Conducted thorough safety checks, securing all passengers and wheelchairs to maintain compliance with transportation regulations.
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Conducted routine maintenance tasks, ensuring public spaces were clean and presentable by performing activities such as mowing, snow clearance, and litter management.
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Maintained facility hygiene and functionality by regularly cleaning and servicing comfort stations.
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