Keyana Knight
Experienced insurance claims professional specializing in liability and
subrogation, seeking a role to apply investigative, analytical, and claims resolution skills to support efficient and accurate claim handling. 2119 Estrada PKWY #1324
Irving, TX 75061
**********@******.***
EXPERIENCE
Go Auto Insurance Liability - Claims Adjuster
AUG 2024 - MAR 2026
● Investigate liability claims to determine coverage, legal liability, and damages.
● Conduct interviews with claimants, insured parties, witnesses, and law enforcement.
● Determine fault using comparative negligence principles, applicable laws, and policy language.
● Maintain accurate, timely and well-documented claims file in the claim management system.
United Subrogation Associates - Subrogation Specialist NOV 2023 - AUG 2024
● Investigate and evaluate potential subrogation claims by reviewing claim files, policy information, police reports and other
● relevant documentation.
● Identify liable third parties and initiate recovery actions in a timely and efficient manner.
● Monitor and follow up on open subrogation files to ensure timely resolution and closure.
National General Insurance - Material Damage Specialist MAR 2023 - NOV 2023
● Investigate and evaluate material damage claims for accuracy, coverage, liability, and damages.
● Obtain statements, photos, and other relevant documentation from involved parties.
● Communicate with policyholders, claimants, attorneys and other providers in a professional manner
Bluefire Insurance – Total Loss Specialist
JUL 2020 - MAR 2023
● Reviewed auto damage estimate, photos and repair evaluations to confirm total loss determination.
● Calculate actual cash value of vehicles.
EDUCATION
Burke High School
AUG 1996 - MAY 2000
SKILLS
Claims Investigation
Coverage Analysis
Negotation
Total Loss Evaluations
Claims Documentation & File
Management
Evidence Reviews
● Communicate total loss settlement options to policyholders, claimants, and lienholders, if applicable.
● Secure necessary documents, such as titles, power of attorneys, and odometer disclosures to process salvage and settlements.
● Monitor and follow up on pending total loss files to ensure a timely resolution