Experienced IT Support and Systems Engineer
Resume:
IT SUPPORT
MARTI
WALLWORK
CONTACT INFORMATION
*****@***********.***
SKILLS
LANGUAGES
English
SUMMARY
Experienced IT Support specialist with a strong background in systems engineering and technology ownership. Skilled in troubleshooting, network management, and providing effective technical solutions to enhance organizational performance. Adept at managing multiple complex IT environments and ensuring seamless operational continuity. Committed to delivering excellent support and resolving technical challenges efficiently. Dedicated 24/7 IT support. Available any time, any place. EXPERIENCE
OWNER/SYSTEMS ENGINEER
WallNet Technology.
EDUCATION
BACHELOR OF ARTS, COMMUNICATIONS
Brigham Young University. Salt Lake City, UT Jan 1981 - 1983 REFERENCES
Available upon request
Technical Support
Network Administration
System Maintenance
Troubleshooting
IT Security
Customer Service
Provided suggestions and management for IT system implementations to improve operational efficiency and uptime for clients.
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Working with clients, developed customized solutions to resolve complex technical issues swiftly.
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Optimized each network infrastructure to enhance performance and security for each client.
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Provided expert support and training to users, increasing problem-resolution rates as needed for individual users within clients' organizations.
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· Acted as IT Manager for clients located in Silicon Valley and the Central Valley.
· Provided 24/7 support for IT needs for all clients
· Managed several organizations simultaneously
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