Accounts Payable/Receivable & Billing Clerk
Resume:
MACUI-XOCHITL DELGADO
OBJECTIVE
Experienced with maintaining accurate financial records, including accounts payable and receivable. Utilizes strong analytical skills to reconcile discrepancies and ensure accurate reporting. Knowledge of financial software and best practices in accounting procedures.
CONTACT
**********@*****.***
EXPERIENCE
UTILITIES, BILLING, AND COLLECTIONS CLERK
March 2023 - March 2024
Provided clerical support to department, such as filing, copying and restocking supplies.
Improved data accuracy by diligently entering account information and verifying input.
Collaborated with team members to streamline accounts payable processes, enhancing workflow efficiency.
Implemented improvements to record-keeping systems, increasing accuracy of financial reporting.
CALIFORNIA EMERGENCY RESPONSE CORPS
March 2021 - December 2022
Collaborated with interdisciplinary teams to coordinate care plans tailored to individual needs.
Input data accurately into database systems to maintain up-to-date records.
Delivered engaging presentations to diverse audiences, enhancing information retention and audience interaction.
Assessed situations quickly to determine appropriate response protocols and safety measures.
ALORICA CALL CENTER
July 2019 – January 2020
Adapted quickly to changes in company policy or procedure updates, ensuring consistent delivery of high-quality customer care.
Provided exceptional customer care through active listening skills and addressing concerns promptly.
Assisted customers with inquiries, providing accurate information and solutions.
Resolved customer complaints efficiently, ensuring satisfaction and retention.
EDUCATION
CALIFORNIA STATE UNIVERSITY, FRESNO, 2020
BA in General Studies, Music Education
SAN JOSE JOB CORPS
Business and Finance Certification
SKILLS
Customer satisfaction
Reliability and punctuality
Patience and composure
Cash handling
Microsoft PowerPoint, Excel, and Word
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