Regional Maintenance & Service Manager

Powder Springs, US, ***** • ************@*****.*** • linkedin.com/in/malikblack123 • +1-603-***-****

MALIK BLACK

Regional Service Manager

Dedicated Property Maintenance Professional 10+ Years Experience Skilled in Repairs, Renovations & Facility Management Ensuring Safe, Efficient & Well-Maintained Properties EPA & CPO Certified EMPLOYMENT HISTORY

SENIOR SERVICE DIRECTOR (MULTI-SITE) Mar 2025 – Present Fortis Property Management Kennesaw, GA

MAINTENANCE SUPERVISOR Nov 2024 – Mar 2025

Asset Living Smyrna, GA

MAINTENANCE SUPERVISOR Jan 2022 – Nov 2024

Landmark Properties, Inc. Atlanta, GA

REGIONAL MAINTENANCE SUPERVISOR Jan 2016 – Jan 2022 BYLD Property Services Laconia, NH

Oversaw a team of 4 maintenance technicians, providing guidance and support to ensure efficient completion of daily tasks. Developed and implemented preventive maintenance programs for HVAC systems, resulting in a 90% reduction in breakdowns.

Managed the scheduling and coordination of maintenance activities, optimizing productivity and minimizing downtime. Conducted regular inspections to identify potential issues or safety hazards, taking proactive measures to address them promptly.

Collaborated with vendors and suppliers to negotiate contracts for equipment repairs and maintenance services, achieving cost savings of 30%.

Managed maintenance operations for two properties totaling 570 units with consistent oversight Directed preventative HVAC inspections across two properties, cutting unscheduled system failures significantly. Trained onsite staff on HVAC troubleshooting and safety checks, raising first-visit diagnostic accuracy. Designed monthly KPI reports using maintenance logs to identify recurring failure patterns by asset. Supervised and coordinated daily maintenance activities and staff. Planned, scheduled, and delegated preventive and corrective maintenance tasks. Inspected facilities regularly to identify problems and schedule repairs. Ensured all equipment and systems (e.g., HVAC, electrical, plumbing) operated efficiently. Maintained records of maintenance work, inventory, and equipment history. Monitored and managed maintenance budget and expenditures. Ensured compliance with safety regulations and company policies. Trained, evaluated, and provided guidance to maintenance personnel. Coordinated with other departments to minimize downtime and disruptions. Oversaw procurement of tools, parts, and supplies as needed. Responded to emergency maintenance requests promptly. Recommended upgrades or improvements to facilities and equipment. Coordinated with leasing team to complete move out repairs within 72 hours to speed unit turnover. Led a high-performing team to achieve project goals and meet deadlines. Managed budget effectively to ensure optimal resource allocation and cost control. Oversaw relationships with vendors to ensure timely delivery of goods and services. Maintained equipment to maximize operational efficiency and prevent downtime. Handled facilities repair and maintenance tasks to upkeep appearance and functionality. Managed all aspects of building maintenance to ensure safety and compliance. Used Entrata.

750-unit property.

Negotiated contracts with various suppliers to optimize cost savings while maintaining quality standards. Ensured timely and efficient maintenance of properties to upkeep appearance and functionality. Cultivated strong relations with vendors to facilitate smooth transactions and resolve issues promptly. Supervised and guided 40 employees to work collaboratively towards project goals. July 2026

APPLIANCE REPAIR MANAGER Jan 2015 – Jan 2016

BYLD Services, LLC Laconia, NH

APPLIANCE REPAIR TECHNICIAN Jan 2014 – Jan 2015

Sears A&E Factory Service Kingston, NH

KITCHEN MANAGER / ASSISTANT GENERAL MANAGER Jul 2011 – Jan 2014 Taco Mac Alpharetta, GA

COOK / PREP Jan 2009 – Jul 2011

KFC / Taco Bell Johns Creek, GA

EDUCATION

CULINARY ARTS (ASSOCIATE'S) Jan 2010 – Aug 2012

Gwinnett Technical College Lawrenceville, GA

Certifications:

SKILLS

Life Safety Compliance, HUD/NSPIRE, KPI Management, Corrective Action Planning, Succession Planning, Financial Forecasting, Compliance audits, Safety compliance, Project management, Budget management, Preventive maintenance, Facility management, Plumbing repairs, OSHA, Customer service, Team leadership, HVAC troubleshooting, Contract negotiation, Asset management, Value-add Renovations, Quality assurance, Inventory control, Communication skills, Leadership, Problem solving, Electrical systems, Carpentry skills, Due Diligence, Acquisitions

Effectively managed budgets to allocate resources appropriately and achieve financial targets. Performed thorough inspections of buildings to assess structural integrity and compliance with regulations. Oversaw 60% of the state of New Hampshire's Residential Properties! Installed new appliances in residential and commercial settings following manufacturer instructions. Ordered necessary parts to ensure timely repair and maintenance of appliances. Provided exceptional customer service by addressing inquiries and resolving concerns. Troubleshot appliances to diagnose and resolve issues efficiently. Repaired electrical wiring to restore functionality and safety. Maintained tools in optimal condition to support daily operations and prevent downtime. Provided exceptional customer service to ensure high levels of satisfaction and loyalty. Replaced parts in appliances efficiently and accurately to resolve issues. Troubleshot various appliance problems to pinpoint root causes and implement effective solutions. Created innovative menus that catered to diverse dietary requirements and preferences. Managed inventory levels to ensure consistent supply of ingredients and minimize waste. Implemented and enforced strict food safety procedures to uphold sanitation standards. Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner. Prepared delicious meals using fresh ingredients and following proper food safety protocols. Maintained high standards of cleanliness and sanitation in food preparation area. Provided exceptional customer service by greeting guests warmly and addressing any concerns promptly. CPO

EPA 1 & 2

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