Summary
Operations and logistics professional with experience coordinating teams, managing schedules, and ensuring compliance in fast-paced environments. Strong communicator with a proven ability to resolve issues, track performance, and keep operations running smoothly using digital tools. Highly reliable, detail-oriented, and effective in remote or independent work settings.
Experience
Amazon DSP
Fleet Operations Manager, Montgomery, AL
01/2025 - Present
Oversaw daily fleet operations, including vehicle maintenance, safety compliance, and downtime reduction for delivery operations.
Managed driver schedules and coordinated assignments to consistently meet production and delivery targets. Served as primary point of contact between management and drivers, ensuring clear communication and alignment with company goals.
Addressed operational issues, customer concerns, and staff inquiries efficiently to maintain service quality and morale.
Enforced safety policies and operational standards to ensure regulatory compliance. Provided customer service and was involved in training new team members each month Amazon DSP
Amazon Delivery Driver, Montgomery, AL
12/2024 - 01/2025
Operated delivery vehicles safely to transport and deliver packages to customers within designated timeframes Utilized handheld scanning technology to track packages and manage delivery routes efficiently. Provided high-quality customer service during last-mile delivery operations Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the equipment
LKQ Corporation
Warehouse Associate, Montgomery, AL
01/2024 - 12/2024
Picked, packed, and prepared automotive parts for shipment with high accuracy. Operated warehouse equipment to load and unload freight safely and efficiently. Maintained organized inventory storage to improve workflow and retrieval speed. Offered strong customer service skills, keeping customers satisfied and increasing sales. West Rock Paper Mill
Paper Machine Operator, Cottonton, AL
08/2023 - 12/2023
Operated and monitored heavy paper manufacturing machinery in a high-speed production environment. Adjusted machine settings to maintain proper paper weight, thickness, and quality. Followed strict safety and environmental regulations at all times. James Sanders
Shorter, AL / ***********@*****.*** / 334-***-****
Seung Chang Airtek
Quality Control Inspector, Auburn, AL
07/2021 - 07/2023
Conducted quality inspections for automotive parts manufactured for Kia and Hyundai. Specialized in quality assurance for cowl tops and engine cover components. Identified defects and ensured products met all quality and specification standards. Skills
Customer service, Time management, Communication skills, Computer literacy, Leadership, Documentation review, Technical Communication, Quality Assurance/Quality Control, Quality Systems, Team Leadership, Process improvement, Conflict Resolution, Scheduling, Microsoft Office, Troubleshooting, Multitasking, Team Collaboration, Email Management Education
High School
Bullock County High School, Bullock, AL
05/2016