General Manager - Restaurant Operations & Hiring

Felipe Bernardino

Phone: 404-***-****

Sugar Hill, GA 30518 Email:******.**.**********@*****.***

PROFESSIONAL EXPERIENCE

Core Knowledge & Skill Areas:

Scheduling and building sales

while limiting labor cost.

Superb Analytical and

Leadership Capabilities

Proficient Communication

Skills

Making accurate and attainable

sales projections.

Recruitment and hiring of

crew and management

personnel.

Inventory purchasing

WENDYS- BUFORD, GA May 2020 – Present

General Manager

• Interviewed prospective candidates for qualifications and job-related experience, assisted with application and onboarding during the hiring process.

• Promoted within 8 months from Shift Manager to General Manager.

• Established a new training program for kitchen staff to enhance customer service, quality control and food preparation speed.

• Approved time sheets as well as time-off, created weekly schedules for employees.

• Optimized profits by controlling food, beverage, and labor costs daily.

• Communicated well and used strong interpersonal skills to establish positive relationships with customers and employees.

MANGOS COLOMBIAN RESTARAUNT – Buford, GA July 2017– April 2020 Kitchen Manager

• Tasked with creating a maintenance schedule and maintaining upkeep of equipment in the restaurant.

• Worked side by side with the store owner to ensure the business was thriving.

• Responsible for interviewing and hiring new staff, as well as training them.

• Placed and received store orders ensuring we had sufficient product being delivered each order.

• Assisted staff with preparing food and managing that each meal served was up to company standards. FRONTERA MEXICAN KITCHEN- Sugar Hill, GA February 2014 – March 2017 Server/Bartender

• Created a welcoming and positive environment to make guests feel comfortable.

• Maintained clean workstation that were cohesive to restaurant standards.

• Took weekly inventory and submitted orders to restaurant suppliers to ensure restaurant had enough product for the upcoming week.

• Prepared drinks as well as handled alcoholic beverages, maintaining restaurant standard.

• Recorded accurate orders, managed cash/credit card payments, and maintained inventory of beverages selection.

PROFESSIONAL DEVELOPMENT

Gwinnett Technical College- Lawrenceville, GA

G.E.D-2014

References available upon request

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