Enterprise M&A Integration Transformation Program Lead

HEIDI BEARD

Enterprise Transformation Leader M&A Integration Technical Program Management

205-***-**** ******@*****.*** linkedin.com/in/heidi-beard Hoover, Alabama

EXECUTIVE SUMMARY

Enterprise transformation leader specializing in post-merger integration and large-scale business change, with deep roots in technology and infrastructure. Proven track record leading integration for more than 50 acquired businesses — aligning people, process, systems, and governance across 320+ locations — while delivering programs that drive measurable business value.

Known for bringing structure to ambiguity, building high-performing teams, and leading cross-functional stakeholders through periods of significant growth and transformation.

CORE COMPETENCIES

M&A Integration Leadership • Technical Program Management • Enterprise Transformation • Portfolio Management • Executive Stakeholder Management • Cross-Functional Workstream Leadership • Integration Playbooks • Program Governance & Execution • Smartsheet • Value Realization • Vendor & Partner Management • Financial Planning & CapEx Management • Risk Management & Mitigation • Agile, SAFe & Waterfall

CAREER HIGHLIGHTS

●Led technology integration efforts for more than 50 acquired businesses representing approximately $2.5B in revenue, standardizing technology infrastructure, systems, and processes across 320+ locations.

●Directed enterprise integration programs involving network modernization, endpoint migration, software integration, and operational readiness while maintaining business continuity.

●Reduced annual operating costs by approximately $20M through infrastructure standardization, technology modernization, and process optimization while maintaining business continuity.

●Led large-scale technology programs for AT&T including FirstNet and 5G-related programs and portfolios consisting of 40+ concurrent projects.

●Recognized as a trusted advisor and corporate representative, serving as a Rule 30(b)(6) witness in Federal and Public Service Commission proceedings.

PROFESSIONAL EXPERIENCE

White Cap (Following Acquisition of Ram Tool)

Manager, M&A Technology Integration 2022 – Present

●Lead the IT integration workstream supporting the acquisition and integration of more than 50 businesses, establishing integration standards and coordinating the cross-functional teams that carry each business through the transition.

●Partner with Finance, HR, Operations, Procurement, Security, Infrastructure, and business leaders to align integration activities, manage cross-functional dependencies, and support successful Day 1 and post-close integration.

●Develop and execute integration plans that balance technical requirements, business continuity, user experience, and operational support needs across acquired businesses.

●Develop and continuously refine repeatable integration playbooks and governance processes that improve consistency and reduce business disruption across acquired businesses.

●Partner across Finance, HR, and Operations to align technology integration decisions with broader business objectives and accelerate value realization.

●Lead a 29-person distributed team (6 FTEs, remainder contract) spanning IT service desk, field services, business systems analysis, systems engineering, network engineering, and project management — effectively running a dedicated IT infrastructure function focused on acquisition integration.

●Serve as a key liaison between business leaders, acquired companies, vendors, and technical teams, ensuring alignment and successful execution of integration milestones.

Ram Tool (Acquired by White Cap)

Integration Analyst / IT Project Manager 2019 – 2022

●Retained through White Cap's acquisition of Ram Tool and subsequently promoted into a leadership role supporting post-acquisition integration initiatives.

●Redesigned and streamlined the onboarding process, improving the new hire experience while increasing efficiency and consistency across HR and IT functions.

●Led implementation of the I-9 Tracker application, partnering with business stakeholders to improve compliance and automate manual processes.

●Directed HR data mapping and process improvement initiatives, ensuring accurate integration of employee information across systems.

●Partnered with business leaders, technical teams, and vendors to define and implement SAP security roles and access controls.

●Administered and enhanced the Cornerstone OnDemand platform, supporting employee onboarding, training, and ongoing business process improvements.

AT&T

Technical Program Manager 2018 – 2019

●Directed strategic technology programs supporting FirstNet and 5G initiatives, coordinating cross-functional teams, vendors, and stakeholders across multiple organizations.

●Oversaw a portfolio of 40+ concurrent projects, balancing competing priorities, managing dependencies, and aligning execution with business objectives.

●Partnered with executive leadership to provide program governance, risk management, strategic planning, and executive-level reporting for high-visibility initiatives.

●Led a team of 17 project managers and global teams of Scrum Masters, software engineers, architects, developers, testers, and vendor organizations.

●Served as a trusted advisor to senior leaders, providing insight and recommendations that influenced program direction, prioritization, and delivery decisions.

Senior Technical Project Manager 2015 – 2018

●Delivered AT&T's Cloud Self-Service Platform and seven additional strategic applications, consistently meeting schedule, budget, and quality objectives.

●Managed complex technology projects ranging from $500K to $10M, coordinating cross-functional teams through planning, execution, testing, deployment, and operational transition.

●Reported project status to senior VPs in weekly meetings, presenting recommendations and securing decisions; was trusted to keep projects on track, which led to being specifically requested for the company's high-profile initiatives and, ultimately, promotion to Technical Program Manager.

●Applied Agile, SAFe, and Waterfall methodologies to deliver enterprise initiatives in highly regulated and compliance-driven environments.

●Identified and resolved program risks, dependencies, and resource constraints to maintain delivery commitments across multiple initiatives.

Application Administrator, Data Analyst & Leadership Roles 2005 – 2015

●Designed and implemented a web-based order tracking system supporting more than 3,000 orders per month, improving visibility, accountability, and operational efficiency.

●Led analysis and resolution efforts for complex customer billing disputes, contributing to the recovery of approximately $60M and earning departmental recognition for performance and results.

●Supported enterprise applications, analytics, reporting, and business process improvement initiatives across multiple organizations, building the technical and operational foundation for future project and program leadership roles.

TECHNICAL SKILLS

ServiceNow • Jira • Confluence • Microsoft Project • SAP • SQL • Microsoft 365 • Enterprise Infrastructure & Networking • ITSM / ITIL Practices • DevOps, CI/CD & Release Management • Agile Delivery Tools • Technology Integration & Migration Planning

EDUCATION & PROFESSIONAL DEVELOPMENT

35+ years of progressive leadership in technology, program management, and business transformation — equivalent to a Bachelor's degree in professional experience.

Samford University – Coursework Completed

Lurleen B. Wallace Community College – Coursework Completed

Six Sigma Green Belt

LEADERSHIP & COMMUNITY INVOLVEMENT

BuildHER Mentor – Mentored five women pursuing careers in technology and leadership.

Contact this candidate