Oliver Kohan
810-***-**** • ********@*****.*** • Arvada, CO
PROFESSIONAL SUMMARY
8+ years of experience in retail and customer service. Independent, friendly, adaptable, and self-motivated individual who is also eager to learn new information through various avenues and perform to the best of their ability. Highly detail-oriented, focused, and driven. Able-bodied and able to stand for several hours, as well as lift 50lbs + when needed.
TECHNICAL SKILLS
Software & Analysis: Microsoft Excel (data recording & reporting), Microsoft Word, Microsoft Powerpoint, varying forms of POS and logging systems.
ADDITIONAL EXPERIENCE
Barista Café Rhema, Flint, MI Nov 2025 – April 2026
• Navigated problem-solving in a social setting, managed efficiency during high-stress situations
• Addressed customer questions and concerns, handled escalated situations in a calm manner
• Unpacked and stored food and supply shipments in a timely manner and obliging with FDA standards Pet Care Specialist / Cashier PetSmart, Mount Pleasant, MI June 2022 – Mar 2023
• Provided knowledgeable customer guidance on animal health and behavior
• Operated a POS system and assisted customers in handling heavy and fragile items
• Guided customers to appropriate aisles and store sections based on questions and needs Dog Daycare Attendant Four Paws Pet Resort, Grand Blanc, MI May – Aug 2021
• Cleaned and maintained empty kennels and empty play floor in preparation for use
• Communicated with pet owners regarding any concerning behavior in relation to their dog upon observation interacting with other dogs
• Lifted play equipment and furniture 30lbs and up for cleaning and relocation Overnight Stocker Kroger, Grand Blanc, MI May – Aug 2019
• Performed inventory checks and logged inventory
• Operated a cardboard baler
• Moved pallets of stock using a pallet jack, unloaded boxes into corresponding aisles and restocked shelves
REFERENCES
Available upon request. Academic and professional references on file.