Pool Technician & Warehouse Operations Professional

***** * ****** ******* **.

Tucson, AZ *****

HEIDI A. BIES ************@*****.*** 520-***-****

OBJECTIVE:

Seeking employment with an organization where I will be able to utilize the experience and the skills I have develvoped, plus develop new skills within an organization to enable me to be a highly valuable employee.

SUMMARY OF QUALIFICATIONS:

•26 + years’ experience in warehouse, shipping and receiving, customer service, inventory control, general administration and ISO procedures.

•CPO Certified 4/2025-4/2030 by Pool&Hot Tub Alliance

•CPO Pool Technician's Certificate Pima County 5/2026-5/2029

•Pharmacy Technician Certification

EXPERIENCE:

Engineer:

Westin La Paloma Resort & spa. Tucson, AZ (7/2025-Present)

•Maintained 14 pools and spa's on property.

• All aspects of chemisty and maintaince to code.

Pool Technician:

Tucson pools and spa. Tucson, AZ (12/2024-7/2025)

•CPO Certified 4/2025 till 4/2030 by Pool& Hot tub Alliance.

•Cleaned commercial and residential, kept accurate chemicals and readings.

Ranch Hand:

Desert Springs Sanctuary. Marana, AZ (1/2024-8/2024)

•Feed and cleaned all animal pens and waters on ranch.

•Misc. odd jobs on ranch.

Pool Cleaner / Warehouse Manager:

Patio Pools Inc. Tucson, AZ (12/2022-12/2023 & 8/2024-12/2024)

•Maintained warehouse inventory and shipping, receiving.

•Cleaned and kept accurate chemicals and readings on pool route.

•Communicated with customers about their pool water and systems.

Warehouse:

Arizona Capacitors Inc. Tucson, AZ (2021-2022)

•Shipping Manager

•All aspects of shipping nationally and internationally, Fed-X, UPS, DHL, Saia freight.

•Pulled and inventoried product per PO’s to ship, put away inventory, counted inventory going into stock.

•Followed ISO procedures, worked with obsolete product, closed WO’S, imputed labor and parts to WO’S.

1-800 Radiator Tucson, AZ (2021-2021)

•Ran all aspects of warehouse.

•Dispatch drivers for delivery and pickups, shipping and receiving, returns and credits, PO’s and transfers.

•Quality control, helping customers, driver logs, pulling and putting away parts, bin counts, inventory.

Pharmacy Technician Tucson, AZ (2018 -2019)

•Filled prescriptions, pulled, counted and packaged medications.

•Helped pharmacists.

•Inventory control, shipping and receiving, cycle counts and ordering product.

Self Employed: Owned and Ran in North Tucson, Ora Valley, and Catalina. (2013-2016)

Landscaping, Pool Cleaning, House Cleaning and Odd Jobs.

Restaurant Server:

Mountain View Country Club Saddlebrooke, AZ (2010- 2013)

•Customer Service, taking food and drink orders, inputting orders in computer, answering phones, taking reservations, bussing tables, refilling condiment’s, rolling silverware, resetting tables, hostessing, expediting, serving orders, quality control, cashier.

•Self-starter, worked independently.

•Worked breakfast, lunch, and dinner.

Administrative:

Everett Marine INC. Everett, WA ( 2000- 2005)

•All aspects of running an office and mechanical shop.

•Invoices, collections, banking, scheduling, inputting data.

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