Customer Service Representative

SKILLS

EXPERIENCE

EDUCATION

Michelle Bays

CUSTOMER SERVICE REPRESENTATIVE

270-***-**** ********@*****.*** Radcliff, KY 40160 Dynamic Customer Service Representative with a proven track record spanning over 20 years. Excelling in call center work, office management and product sales. Experienced in data entry and record keeping. Maintains a dedicated home office, ensuring efficiency and effectiveness in inclement weather or hybrid work.

• Call center and product sales experience • Customer relations

• Account management • Record keeping and data entry

• Dedicated home office setup • High-speed internet access CUSTOMER SERVICE REPRESENTATIVE

Inspiritec

Ft. Knox, KY

September 2023 - March 2026

• Handled customer complaints and inquiries in a courteous and efficient manner. Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.

•

• Developed strong customer relationships and loyalty through effective communication. CAREGIVER

Family

Radcliff, KY

July 2016 - September 2023

• Performed light housekeeping duties including laundry, meal preparation and grocery shopping.

• Recognized early signs of distress or decline in health status and responded accordingly. OWNER/OPERATOR

Agape Health Foods

Radcliff, KY

January 2012 - July 2016

• Managed all aspects of the daily operations including personnel, inventory control, budgeting, pricing.

• Provided friendly and engaging customer service to internal and external customers. Developed and maintained relationships with clients, suppliers, and subcontractors to ensure successful completion of projects.

•

ASSOCIATE IN ARTS (A.A.) IN BUSINESS

University of Kentucky, Kentucky

CERTIFICATION IN PROPERTY & CASUALTY INSURANCE

Kentucky State, Kentucky

Contact this candidate