Bilingual Administrative Assistant and Reception
Resume:
Gabrielle Bullied
*.**********@*****.***
Results-driven customer service professional with 15 years of experience in retail sales, administrative roles, and hairstyling. Proficient in bilingual communication, office administration, and customer service. Skilled in data entry, inventory management, and financial planning. Proven ability to manage cash, balance POS systems, and maintain organized filing systems. Work Experience
Receptionist/Administrative Assistant
MSH International-Calgary
March 2025 to January 2026
Hybrid position in the office Monday to Friday.
• Morning Daily Mail and throughout the day received Courier.
• Opened mail and prepared before scanning for Claims Department and then get these documents scanned.
• Check emails from Toronto Office and all Staff and must reply.
• Created Waybills from FedEx for Equipment Returns (Laptop, Monitors and other equipment from Users and New Users and also other Couriers to be sent out.
• Taking care of Kitchen, to keep it clean and order supplies for coffee machine.
• Ordering flowers when staff members Family pass away.
• Ordering Lunch when staff has a meeting and prepare boardrooms for meetings.
• When cheques received, cheque must be entered on Excel spreadsheet and forwarded to the Accounting Manager.
Customer Service/Receptionist/Cashier
Storwell Self Storage-Mississauga, ON
November 2019 to December 2024
• Spoke to customers on a daily basis by phone or in person
• Gave information on storage rentals depending on size of unit
• Showed customers units for rental
• Customers filled out Lease Agreement, Tenant Form and Credit Card Authorization Form
• Replying emails
• Handled cash
• End of day did closing
Manager/Hairstylist/Barber
SmartStyle-Calgary, AB
November 2017 to September 2019
• Answering calls, setting up appointments
• Opening up Salon, Balancing Cash and POS computer system
• Bank deposit on a daily basis
• Managing Shop with 1 employee
• Data Entry - entering customers information into pos system and making changes to prices and setting up work schedules
• Record and relay all information in system when ordered supplies and order merchandise
• Haircuts, blow dry, perms, colours, updo's, clipper cuts and foils
• Men's beards and mustaches
Bilingual Receptionist/Administrative Assistant
Warner Shelter Systems Inc-Calgary, AB
February 2015 to November 2017
• Transferring Calls to appropriate staff and what customer wants
• Taking messages always in detail/accurately taking/delivering messages
• Greeting customers and signing for deliveries
• Stamping Mail daily so it can be mailed that day
• Making coffee daily
• Keeping Coffee/Snack area clean and stocked
• Check for and do Filing - Check for Emails - delete certain ones and also forward them to appropriate Staff
• Purchase orders for Office Supplies when needed/keeping office supplies filing cabinets tidy
• Entering invoices into Inventory Binders accurately
• Entering inventory numbers (from binders) into WBA
• Filing accounts payable and customer invoices/files
• Keeping the Recap sheets for accounts payable up-to-date Bilingual Administrative Assistant
CFB Borden-Financial Services-Borden, ON, CA
January 2011 to December 2012
• For Military Members and Families Only
• Worked for a Financial Counselor, Financial Planner and a Long Term Life Insurance Representative
• Helped and Assisted all Military Members to one of the counselors
• Answered all calls and booked appointments for one of the counselors
• Input all booked appointments in their ACT Program
• Prepared deposits and went to the Bank for the Financial Planner on a weekly basis
• Prepared all documents for the Financial Counselor to send to Head Office by Courier
• Daily Administrative Assistant Tasks
• Process all applications for credit purchases by obtaining information from • Credit Bureau reports Education
Sheridan College-Oakville, ON
September 1994 to June 1996
Skills
• Bilingual
• Office Administration
• Accounts Receivable
• Hair Styling
• SALES (10+ years)
• RECEPTIONIST (10+ years)
• French
• German
• CUSTOMER SERVICE (10+ years)
• Front Desk
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