Administrative Assistant and MBA Candidate

MIRLY CORIOLAN

Brooklyn, NY ***** 929-***-**** millycrln123@gmailcom

OBJECTIVE: Driven and enthusiastic professional seeking a position to support organizational success while continuing

to grow professionally. Eager to contribute to a dynamic team environment and committed to excellence in all

responsibilities.

EDUCATION:

Monroe University, Bronx, NY

Master of Business Administration in Business Management, (August 2026)

Bachelor of Business Administration in Health Services Administration, (December 2024)

Associate of Applied Science in Diagnostic Medical Sonography, (April 2024)

EXPERIENCE:

Monroe University, Bronx, NY (October 2022 – August 2026)

Administrative Assistant

Served as the first point of contact for students, alumni, employers, and visitors weekly, delivering professional customer service and building long-term relationships

Coordinated daily office operations while managing competing priorities, contributing to efficient workflow and improved service delivery

Maintained confidential student and employment records with a high degree of accuracy, ensuring compliance with university policies

Partnered with employers and internal departments to facilitate recruiting events, internship programs, and career initiatives

Analyzed student employment data and prepared reports to support departmental planning and decision-making

Resolved customer concerns by identifying solutions, following up promptly, and ensuring a positive client experience

Utilized Microsoft Excel, Outlook, and database systems to streamline administrative processes and improve operational efficiency

Community Counseling & Mediation, Brooklyn, NY (June 2021 – August 2022)

Administrative Assistant

Delivered exceptional customer service by assisting clients with program enrollment, appointments, and service inquiries

Managed confidential client information while ensuring data accuracy and regulatory compliance

Coordinated scheduling for multiple staff members, optimizing daily operations and reducing scheduling conflicts

Prepared business correspondence, reports, and documentation to support organizational objectives

Built strong relationships with clients through effective communication, professionalism, and responsive service

Assisted leadership with operational projects that improved office productivity and client satisfaction

Bonello Foundation, Brooklyn, NY (November 2019 – April 2021)

Community Outreach Assistant

Strengthened community relationships by assisting individuals and families with access to essential programs and resources

Coordinated outreach events serving large groups while maintaining efficient operations and high customer satisfaction

Collaborated with cross-functional teams to execute community initiatives and improve service delivery

Managed event logistics, inventory, and resource distribution while maintaining accurate records

Represented the organization professionally while fostering trust and engagement within the community

CVS Pharmacy, Brooklyn, NY (May 2017 – September 2019)

Store Associate

Delivered personalized customer service by identifying customer needs and recommending appropriate products

Processed high-volume cash, credit, and debit transactions accurately while balancing registers

Assisted with inventory management, merchandising, and sales floor organization to maximize operational efficiency

Built customer loyalty through professional communication and efficient problem resolution

Collaborated with team members to exceed daily sales and customer service expectations

SKILLS:

• Trilingual in English, French, Haitian Creole

• Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

• Data Entry & Record Management

• Administrative & Clerical Support

• Patient Support & Healthcare Operations

Contact this candidate