Experienced Customer Service Representative
Resume:
Georgetown, KY *****
****.*****.*******@*****.***
Dawn M Fleming
Education
**** - **** ********* ******* ** Rhode Island Lincoln, RI
Associates Degree in Liberal Arts
Graduated December 1999, Phi Theta Kappa
Work experience
2014-2020 City Cab Georgetown KY
Owner/Operator
Driver, Answer calls, Customer service, Schedule rides, Organize driver schedules, Handle money, Handle customer complaints. Varied duties as needed.
2012-2014 Health Watch Medical Clinic Oklahoma City. OK
Office Manager
Manage Staff, Complete Payroll, Process Health Insurance, Reconcile Payments, Send Patients to Collections as Needed, Assist as needed in General Administrative duties. Filing, Copies, Handling of multiple phone lines, Greeting of Clients, Varied duties as needed.
Summary of qualifications
Microsoft Office – Word, Excel, PowerPoint, Outlook
Word Processing
Data Entry
Handling of Multiple Phone Lines
Basic Customer Service
Medical Terminology
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