Workday HCM Techno-Functional Consultant

K Mounica

336-***-**** **********@*****.*** Workday Techno-Functional Consultant

Professional Summary

Workday Techno-Functional Consultant with over 5+ years of experience implementing, configuring, and supporting Workday HCM solutions across Healthcare, Financial Services, and Enterprise organizations.

Experienced in configuring and supporting Workday Core HCM, Compensation, Payroll, Benefits, Recruiting, Talent & Performance, Time Tracking, Absence Management, and Onboarding.

Strong expertise in Workday Business Process Framework (BPF), including approval workflows, condition rules, validations, notifications, and process optimization to improve HR operations.

Hands-on experience designing and supporting integrations using Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, Document Transformation, and REST/SOAP web services.

Skilled in configuring Workday Security, including domain security, business process security, role-based security, constrained security groups, and security administration to ensure appropriate access controls.

Proficient in developing Advanced, Matrix, Composite, and BIRT reports using calculated fields to deliver workforce analytics, compliance reporting, payroll reconciliation, and executive dashboards.

Experienced in configuring organizational structures, supervisory organizations, staffing models, job profiles, positions, compensation structures, and worker lifecycle transactions to support evolving business requirements.

Partnered with HR, Payroll, Finance, IT, and business stakeholders to gather requirements, translate business needs into functional solutions, and support successful project delivery.

Hands-on experience supporting Workday implementations, production support, tenant management, data conversion, mass data loads, configuration changes, and post-production enhancements.

Strong understanding of Workday release management, including impact analysis, regression testing, System Integration Testing (SIT), User Acceptance Testing (UAT), and deployment validation.

Proven ability to troubleshoot configuration, integration, reporting, payroll, and security issues through root cause analysis while maintaining system stability and data integrity.

Effective communicator with experience preparing functional documentation, supporting end users, conducting knowledge transfer sessions, and collaborating with cross-functional teams in Agile environments.

Technical Skills:

Workday Modules

Core HCM, Compensation, Benefits, Payroll, Recruiting, Talent management & Performance, Onboarding, Time Tracking, Absence Management, Integrations

Integration Tools

Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, Cloud Connect, Document Transformation, REST APIs, SOAP Web Services

Report/ BI Tools

Workday Report Writer, Advanced Reports, Matrix Reports, Composite Reports, BIRT Reports, Calculated Fields, Dashboards, Prism Analytics

Security

Domain Security, Business Process Security, Role-Based permissions, Security policies, User-Based Security, Constrained Security Groups

Data Migration

Inbound and Outbound EIBs, Data Mapping, Data Transformation

Programming Languages

HTML5, XML, XSLT, SOAP, REST, XSLT Mappings, JSON

Databases

Oracle, SQL Server, MySQL, PostgreSQL

APIs and Web Services

Workday Web Service APIs, RESTful APIs, SOAP APIs

Business Process Configuration

Process Flows, Notifications, Approval Chains, Business Process Framework

System Testing

Unit Testing, System Testing, Integration Testing, User Acceptance Testing (UAT)

Methodologies

SDLC (Waterfall, Agile, Scrum), ITIL

ERP

Workday, Epicor, Oracle Financials 11, SAP,

Other Tools & Concepts

Workday Prism Analytics, Security Framework

Tools

Jira, Confluence, SQL

Professional Experience

Client: Fidelity Investments Durham, NC March 2025- Present

Role: Workday Techno-Functional Consultant

Responsibilities:

Partner with HR, Payroll, Finance, and business stakeholders to analyze requirements and deliver scalable Workday solutions that support evolving business needs.

Configure and maintain Workday Core HCM, Compensation, Benefits, Recruiting, Payroll, Time Tracking, and Absence modules, ensuring alignment with organizational policies and compliance standards.

Design and enhance Workday Business Processes by configuring approval chains, condition rules, validations, notifications, and security policies to improve process efficiency and user experience.

Develop and support inbound and outbound integrations using Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, REST/SOAP APIs, and Document Transformation for payroll, benefits, tax, and third-party applications.

Build and maintain Workday Extend applications and orchestration workflows to automate manual HR activities, improve operational efficiency, and enhance the employee experience.

Partnered with HR Centers of Excellence and business leaders to evaluate enhancement requests, recommend Workday best practices, and implement scalable configuration solutions that improved HR service delivery.

Configure Supervisory Organizations, Staffing Models, Job Profiles, Positions, Compensation Plans, Eligibility Rules, and organizational structures to support workforce management initiatives.

Create Advanced, Matrix, Composite, and BIRT reports using calculated fields to deliver workforce analytics, compensation insights, compliance reporting, and executive dashboards.

Administer Workday security by maintaining role-based, domain, and business process security while supporting audit requirements and safeguarding sensitive employee information.

Perform data conversion, validation, and mass data loads using EIB, ensuring data integrity throughout system enhancements and implementation activities.

Support Workday biannual releases by conducting impact analysis, coordinating regression testing, validating configurations, and promoting changes across Development, Test, and Production tenants.

Investigate and resolve production issues involving integrations, reporting, security, and business processes through root cause analysis and collaboration with cross-functional teams.

Participate in Agile ceremonies, documentation, SIT, UAT, and production deployments to ensure successful project delivery and a smooth transition into ongoing support.

Environment: Workday Core HCM, Compensation, Benefits, Recruiting, Payroll (US), Time Tracking, Absence Management, Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, Workday Extend, Prism Analytics, Advanced Reporting, Matrix Reports, Composite Reports, BIRT, Calculated Fields, REST APIs, SOAP Web Services, XML, XSLT, SQL, Jira, Confluence, Agile, SDLC, Security Administration, UAT, SIT.

Client: Medline Industries Northfield, IL October 2022 – December 2024

Role: Workday Technical Consultant

Responsibilities:

Configured and maintained Workday Core HCM to support organizational structures, supervisory organizations, staffing models, job profiles, positions, and worker lifecycle transactions across the enterprise.

Collaborated with HR, Payroll, and business stakeholders to gather requirements, evaluate existing processes, and deliver scalable Workday solutions aligned with organizational goals.

Configured Compensation components including salary plans, grades, eligibility rules, compensation packages, and business processes to support compensation planning and employee compensation events.

Supported Workday Payroll by assisting with payroll configuration, payroll testing, reconciliation activities, and issue resolution to ensure accurate and timely payroll processing.

Configured Talent & Performance functionality including performance review templates, goal management, talent assessments, calibration sessions, talent pools, and succession planning to support employee development initiatives.

Designed and enhanced Workday Business Processes by configuring approval workflows, condition rules, validations, notifications, and routing logic to streamline HR operations and improve user experience.

Managed production support tickets by analyzing system behavior, identifying root causes, implementing configuration changes, and coordinating resolutions with HR, Payroll, and technical teams.

Developed and supported inbound and outbound integrations using Workday Studio, Enterprise Interface Builder (EIB), and Core Connectors to enable secure and reliable data exchange between Workday and external HR, Payroll, and Benefits systems.

Worked closely with internal teams and third-party vendors to troubleshoot integration failures, resolve data validation issues, and improve interface performance across multiple business applications.

Executed mass data loads and data conversion activities using EIB while validating employee data and ensuring data integrity during system enhancements and implementation projects.

Supported System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing by validating integrations, business processes, reports, and configuration changes prior to production deployment.

Developed Advanced, Matrix, Composite, and BIRT reports using calculated fields to provide workforce analytics, payroll reconciliation, compensation reporting, and executive dashboards.

Configured and maintained Workday Security by administering domain security, business process security, role-based access, and security groups while supporting compliance and audit requirements.

Investigated production issues involving integrations, reporting, payroll, security, and business processes by performing root cause analysis and implementing sustainable solutions.

Supported Workday bi-annual releases by completing impact analysis, configuration validation, regression testing, documentation updates, and production deployment activities.

Provided ongoing production support by resolving Workday cases, documenting configuration changes, assisting end users, and partnering with HR teams to continuously improve Workday functionality.

Environment: Workday Core HCM, Compensation, Payroll (US), Talent & Performance, Recruiting, Benefits, Time Tracking, Absence Management, Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, Workday Reporting (Advanced, Matrix, Composite), BIRT, Calculated Fields, Business Process Framework, Security Administration, XML, XSLT, REST APIs, SOAP Web Services, SQL, Jira, Confluence, Agile, SDLC, UAT, SIT, Data Migration

Client: Boston Children's Hospital Boston, MA July 2020 – September 2022

Role: Workday HCM Consultant

Responsibilities:

Supported the implementation and ongoing enhancement of Workday Core HCM at Boston Children's Hospital by configuring worker data, organizational structures, supervisory organizations, job profiles, positions, and staffing models to support clinical and non-clinical departments.

Worked closely with HR, Payroll, and hospital business stakeholders to gather requirements and deliver scalable Workday solutions that improved HR operations across a complex healthcare organization.

Configured Compensation components including compensation grades, plans, eligibility rules, and compensation business processes to support the hospital's compensation programs for clinical, administrative, and research staff.

Assisted with Payroll configuration, validation, reconciliation, and testing activities to ensure accurate payroll processing for hospital employees and successful integrations with downstream systems.

Configured Talent & Performance functionality including goal management, performance review templates, calibration, talent assessments, succession planning, and talent pools to support workforce development initiatives across the hospital.

Enhanced Workday Business Processes by configuring approvals, notifications, validations, routing logic, and condition rules, improving efficiency and user experience for HR teams supporting the hospital's workforce.

Performed system testing & Managed integration between Workday and third-party systems (e.g., benefits providers, payroll) using Enterprise Interface Builder (EIB), Core Connectors, and Web Services.

Designed and developed custom reports, dashboards, and analytics using Workday reporting tools (Advanced, Matrix, BIRT) to support HR, Payroll, and hospital leadership decision-making.

Supported data migration activities to ensure accurate, seamless transfer of employee data into Workday during system implementation.

Participated in Workday bi-annual releases by performing impact analysis, executing regression testing, validating configurations, and supporting production deployments.

Investigated and resolved production issues related to business processes, security, integrations, and reporting, providing functional support to HR and Payroll users across the hospital.

Environment: Workday Core HCM, Compensation, Talent & Performance, Recruiting, Benefits, Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, Document Transformation, Advanced Reports, Matrix Reports, Composite Reports, BIRT, Calculated Fields, Business Process Framework, Security Administration, Jira, Confluence, Agile, SDLC, UAT, SIT, Data Migration.

Education:

Bachelor of Electrical and Electronics Communication, BVC, India in 2014

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