Data Clerk and Administrative Support Professional

Trellany Simmons

· Committed To Assisting Others · Efficient and Courteous · Follows Directions

· Able To Handle Multiple Projects Concurrently · Pleases Customers Under All Circumstances · Brings Enthusiasm And Energy Into Group Efforts · Communicates and Interacts Effectively with Individuals of All Levels · Assertive, Self-Motivated, Goal-Oriented, Organized and Efficient Works Well Under Pressure and Meets Deadlines

North Charleston, SC 29420 +1-843-***-**** ********.*******@*****.*** Professional Summary

A Data Clerk with superior interpersonal skills. Over ten years of administrative experience with excellent knowledge in clerical support and technical skills and a willingness and aptitude to learn new technical skills. Work Experience

Security Officer

Allied Universal North Charleston, SC

Present

1. Monitor posting with scanner device

2. Giving access to areas of Boeing campus

3. Keeping traffic to a minimum in secure areas

4.

Administrative Specialist II

State of South Carolina Department of Human & Health Services Charleston, SC March 2022 to July 2025

Engaging with clients to provide excellent service,scan in documents that clients provides for their cases,assist caseworkers with documents to work cases,listening to clients to determine how to further assist Shift Supervisor

CVS Health North Charleston, SC

September 2021 to January 2022

Greeting customers,working the floor while doing register, working truck, putting up/taking down sales tags, selling care passes, potentially working by yourself for a few hours at a time, coming in on time for shifts,Filling in for shifts when others do not come in doing random audits on tills,preparing deposit,balancing tills Cashier

Walmart/Pharmacy Goose Creek, SC

August 2020 to January 2021

assist patients with obtaining their medications,providing excellent customer service,communicating any issues with medication,assisting with pharmacy techs

McDonalds Crew Trainer

Mcdonald's North Charleston, SC

May 2019 to August 2020

balance cash drawer,ensure orders are prompt & correct,keep work area/lobby clean,stock all items including paperware

& food,training all new employees,preparing cash deposits & finalizing paperwork including disciplinary actions,training new employees

phone agent

BENEFITFOCUS Daniel Island, SC

August 2018 to November 2018

Take calls for medical insurance benefits,updating all information as need,giving brief explanations of coverage,enrollment info & any changes in policies Mobile Sales Consultant

MarketSource Charleston, SC

October 2017 to August 2018

Providing great customer service,engaging in conversation to give the guest an exceptional experience,being informative about devices,services that rendered,plans & all products that being sold Janatorial Staff

ZEB Quality Cleaning Charleston, SC

June 2017 to October 2017

Keeping contracted clients business clean according to their & the company standards Telephone Operator

iQor North Charleston, SC

August 2016 to February 2017

Taking call for Direct customers,explanations of billing inquiries,processing payments.making payment arrangements,providing other payment options,

Floor Associate

Goodwill Industries Charleston, SC

August 2013 to July 2016

greet customers,maintain register till,sort merchandise to ensure it can be sold on sales floor,presenting items to sales floor,making announcements throughout the day about sales,promos & future sales,events or promos Customer Service Representative

Walmart Charleston, SC

March 2010 to May 2013

Assist customers with different money services such as making bill payments,to transferring money,check cashing,balancing register till while providing excellent customer service Receptionist

Liberty Tax Services North Charleston, SC

January 2011 to April 2013

set appointments for tax preparers,collect payment for services,distribute refunds,assisting with any money programs/ loans before tax refund arrive,reexamine & correcting tax forms before sent off Telephone Agent

Dial America Telemarketing North Charleston, SC

December 2009 to January 2011

taking calls for the contracted client,providing excellent customers by answering all questions & being informative, Lead Cashier

Hess Charleston, SC

September 2005 to October 2009

operate register,assisting customers,checking in vendors,order products,keeping store,grounds and all equipment clean Education

High school diploma

Burke High School Charleston, SC

1992 to 1996

Upper secondary education

Associate's degree

High school diploma or GED

Skills

Basic math Epic Filing Patient observation CRM software First aid Reliability Decision making Background checks Professional email communication Microsoft Word Training Call center experience Leadership Computer skills Help desk support experience Excel formulas Analysis skills Sales Upselling Time management OSHA Shift management Cash handling Patient interaction Recruiting Phone etiquette Climbing Account Management Assistance experience within healthcare industry Environmental management systems Calendar management Opening bank accounts Outbound Sales Promoting bank products Key Performance Indicators Medical coding Information security Wastewater treatment Google Workspace Appointment scheduling Record keeping Medical office experience Typing Microsoft Office,Microsoft Word,Power Point Greeting customers Health insurance pre-authorization requirements Technical Proficiency Organizational skills Inside Sales Teamwork Attention to detail Microsoft Excel Grocery store Computer operation Office management Flexibility Food service Cold Calling Spreadsheets Clerical Experience Conflict management Telemarketing Task prioritization Financial services Computer literacy Outpatient Negotiation Customer support Customer communication English Math Administrative experience Customer inquiry handling Productivity software Phone communication Allergy care Dispatching Customer Service Problem-solving Outdoor work POS Merchandising Data reporting Grammar Experience Serving Hospitality Interpersonal skills Account reconciliation report Outside Sales Guest services Customer data entry Data entry Office experience Communication skills Processing cash transactions Windows HIPAA Microsoft Office Microsoft Outlook Excel data analysis Human resources Fraud prevention and detection Team Work Bilingual Certifications and Licenses

Driver's License

Food Handler Certification

Additional Information

Authorized to work in the US for any employer

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