Clinic Manager & Operations Supervisor

Jennifer L. Orgeron

*** ***** **., ******** ** **094 504-***-**** *********@***.***

Profile

As a skilled and dedicated professional, I bring a strong work ethic, exceptional customer service, and solid decision-making skills to any team. I am highly organized and detail-oriented, with a proven ability to multitask and take initiative. My professional demeanor and collaborative spirit make me a valuable and reliable team player.

Experience

CLINIC MANAGER LA HEALTH SOLUTIONS – PRESENT

· Oversee the daily operations of the entire clinic.

· Oversee the flow of therapy in the clinic throughout the day

· Schedule weekly team meetings and update team with important issues.

· Answer telephone as needed

· Oversee personal telephone encounters, staff telephone encounters and receptionist phone encounters

· Review all appointments to ensure the visit type is correct and cases are assigned.

· Monitor clinic inventory, order clinical and housekeeping supplies, and report any clinic maintenance to the executive team as needed.

· Maintain HIPPA rules and regulations.

· Ensure all daily stats and notes are completed at the end of each day.

· Review all no shows, reschedules and cancellations for non-compliance.

· Forward patient collections to the accounting department.

· Contact attorneys regarding patient non-compliance and missed appointments.

· Schedule new patients provided by attorneys.

· Contact attorneys for referral and patient case status updates.

· Review all employees’ schedules including time off requests and unexpected absences and ensure they are up to date in Netchex.

· Audit and review any employee excessive absences and review with clinic manager and the HR department.

· Cross train staff.

· Conduct interviews, select new hires, and be part of the new hire training.

· Work with the HR & Administrative departments in maintaining adequate staffing UTILITY/PERMIT COORDINATOR SUPERVISOR POSIGEN SOLAR 2021 -2026

· Managed a team, including approving timecards and conducting monthly one-on-one meetings to monitor progress and provide professional development.

· Oversaw the timely and accurate submission of utility and permitting paperwork to expedite project completion.

· Maintained a high level of data integrity by ensuring all documents were accurately uploaded to the CRM system.

· Streamlined the project pipeline by proactively managing the timely acquisition of utility approvals and municipal permits.

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The information contained in this document was classified as Restricted OFFICE MANAGER WESTCARE MEDICAL CENTER 2000 - 2021

· Managed all front-desk operations, including answering multi-line phones and scheduling appointments while ensuring a high level of patient satisfaction.

· Verified patient insurance coverage and collected payments, ensuring accurate financial transactions prior to service.

· Prepared all patient charts and new patient paperwork for daily service, improving workflow efficiency for the medical staff.

· Maintained an organized and clean waiting room and ensured all priority filing was reviewed by physicians daily.

· Provided comprehensive pre-operative instructions to patients, adhering to physician guidelines to ensure smooth procedures

· Managed employee time and attendance and organized weekly meetings to improve communication and team collaboration.

Education

BHIGH SCHOOL DIPLOMA MAY 1999 HIGGINS HIGH SCHOOL, MARRERO, LA Skills & Abilities

· Skilled in Google Professional Suite

· Proficient with Saleforce

· Experienced in SiteTracker

· Poised under pressure

· Excellent customer service skills

· Fun and energetic

Activities and Interests

Certificate from She for Solar - management training class, 2024

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