Reliable Customer Service & Caregiver

MM Megan Martinez

Indio, CA ***** +1-760-***-**** ************@*****.***

PROFESSIO

NAL

SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS • Front Desk

• Clerical experience

• Cash handling

• Organizational skills

• Time management

• Customer service

• Microsoft Word

• Leadership

• Computer skills

WORK

HISTORY

CUSTOMER SERVICE 04/2022 to 12/2023

On the mark fine foods and provisions Palm Springs, CA

• Greet customers

• Cash register

• stock new products

• provide great customer service

LEAD GENERATOR SPECIALIST 05/2014 to 11/2016

General AirConditioning and Plumbing Thousand Palms, CA

• Setup consultations for free quotes and answer questions about the products RESPITE CARE PROVIDER 10/2014 to 10/2016

Inland Respite INC Indio, CA

Took care of a girl with a disability she has Down syndrome.Helped teach her daily life skills meal prep and pick up from school

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I love the fact that she is so happy theres never a dual moment with her to others shes very smart and kind .I believe she learned to take care of herself better and to be responsible

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• Skills Used: leadership, responsibility, compassion, kindness, patience CAREGIVER 10/2012 to 05/2014

Home Instead Senior Care Palm Desert, CA

Client Phill& Ruthann Mashkas medication reminders, light house keeping, meal prep, assist with bathing supervision

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PRIVATE CLIENT CAREGIVER 01/2010 to 01/2012

Benoila Coble Indian Wells, CA

• Medication reminders, Meal prep and errands

CAREGIVER 01/2009 to 01/2010

Home Instead senior care Palm Desert, CA

• Client margaret lewis meal prep, errands, light house keeping RECEPTIONIST 01/2008 to 01/2010

Home Instead Palm Desert, CA

• Front office assistant

• Set up assessments

• File paper work

• Answer phones and direct there calls

MEDICAL BACK OFFICE ASSISTANT 01/2009 to 12/2009

Internal Medicine Terri Coble Rancho Mirage, CA

• Greet patients

• Collect copay

• Put Patient charts together

• File paperwork

MEDICAL BACK OFFICE ASSISTANT 01/2005 to 01/2006

C.v. Ears nose throat specialist Indio, CA

• File patient charts

• Paperwork

• Answer phone calls and messages

• Set up new patient appointments

EDUCATIO

N

Associate Of Arts And Sciences Criminal Justice 05/2024 College of the desert, Palm Desert, CA

high school Diploma 06/2006

Indio High school, Indio

CERTIFICA

TIONS

Driver's License

ADDITION

ALINFORM

ATION -

QUALIFICA

TIONS

Attend phone calls, concluded the nature of the calls and assisted callers to the proper department.

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• Successfully arranged appointments for employees and clients Kept detailed messages of the person called upon, containing time and business of nature.

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Accepted and distributed messages and mail to proper departments and employees.

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• Excellent interpersonal, communication and customer service skills.

• Superb time management skills.

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