Assistant General Manager & Front Desk

Patricia Co man

Cook, Hostess, Retail, Front Desk Agent, Administration, Store management

St. Louis, MO 63103 +1-314-***-**** co ************@*****.*** Professional Summary

Class E license

Store management

Schedule making

Over 15 years of cooking experience

ServSafe Certi ed

Extensive knowledge of back-of-the-house operations Knowledge of OPERA

Knowledge of OpenTable

Knowledge of Microsoft products

Work Experience

Assistant General Manager

AutoZone St. Louis, MO

March 2024 to Present

Assistant General Manager (AGM)

Advance Auto Parts University City, MO

July 2022 to March 2024

Oversee sta, do inventory, in charge of making sure all promotional materials are available for customers and help them with automotive products and services.

Hostess

ELEVEN ELEVEN MISSISSIPPI St. Louis, MO

March 2019 to May 2020

Administrative Assistant

Staybridge Suites Maryland Heights, MO

January 2016 to December 2018

Do clerical work also do le work and aef appointments for potential clients. Also do group sales. Hostess/Retail

Hard Rock International

October 2015 to January 2017

This position was only set for 2 years.

Front Desk Clerk

Hotel AVAYN St. Louis, MO

December 2013 to November 2016

To check guests in and out of hotel also doing light clerical work. Cook/Prep

Blondies St. Louis, MO

March 2012 to January 2015

Prepare food for customers and close the kitchen every night. This position was a temporary position. Cook/Extern

L'Ecole Culinaire St. Louis, MO

December 2012 to February 2013

Prepared ingredients for production and utilized various knife cuts Line Cook/Prep Cook

Levy Restaurants St. Louis, MO

September 2008 to June 2012

Perform large-quantity food production for concerts and special events. work omelet station this position was temporary while I continued my education. I also supervised a sta of 30 people. Valet Attendant

Barnes Hospital St. Louis, MO

October 2004 to December 2006

Greet customers and safely drove and parked cars

Education

General (High school or equivalent)

Soldan International Studies St. Louis, MO

August 1998 to May 2002

Upper secondary education

Culinary Arts (Associate)

Lecole Culinaire

Skills

Relationship management Managing budgets in a nance role Visual merchandising Dry cleaning Bakery Banquet experience Fast casual experience Public speaking Sanitation procedures Co ee shop Bartending Customer communication Product demos Pro t & loss Heavy lifting Order processing Customer issue escalation Customer support Microsoft Outlook Microsoft Powerpoint Hotel management Fashion retail Computer skills Front O ce Reliability Inside sales Photocopying Communication skills Time management Data entry Food safety management Food service management Sales analysis Safety regulations Accounting and nance experience Operations management Inventory Control Record keeping Math Recruiting Customer relationship management Direct sales File organization O ce supply management Hostess Meeting scheduling Events management Writing skills Presentation preparation POS Google Workspace Teamwork Outlook Administrative experience within retail industry Correspondence management Calendar management Managing customer accounts knife skills Reception Cash register Delivery driver experience Inventory management B2B Report writing B2B sales Financial analysis Budget management Mobile devices

Administrative experience - Administrative experience (11-15 years) Baking Van driving Greeting customers Providing product information Customer satisfaction tracking Employee relationship building Organizational skills Customer service Valet Parking Customer complaint resolution Guest Service Negotiation MS O ce Clerical Cleaning Order ful llment Help desk Grocery store Co ee experience O ce management Order assistance Con dential information handling Food service inventory management General management Upselling Public safety experience within hospitality industry Windows Sta scheduling Team development Air brake Food Production Scheduling Retail sales transactions Microsoft Access Live chat Employee engagement Event planning Word processing Con ict management Word Culinary experience Sales growth tracking Outbound calling Networking Customer acquisition Filing Receptionist Restaurant management Microsoft O ce Microsoft Teams Teaching Hospitality management Phone communication Café Front Desk Computer operation Workday Closing sales Account management Order entry Spirits experience Fine dining experience Guest relations Hands-on training Logistics inventory management Electric pallet jack Laundry 5G Human Resources Sales management Climbing Kitchen hygiene Pro t and loss analysis Customer relationship building Numeracy CRM software Change management Languages

English - Fluent

Certi cations and Licenses

Human Resources Management

May 2011 to Present

ServSafe

May 2011 to Present

Driver's License

Food Safety Certi cation

TIPS

Firearms License

Food Handler Certi cation

First Aid Certi cation

Class E

CDL

Additional Information

Authorized to work in the US for any employer

My passion is cooking but I have also done ling, I also have knowledge of all microsoft o ce, computers, fax machines, copy & scanning. I also having knowledge of OPERA operating system.

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