Real Estate Assistant & Transaction Coordinator
Resume:
Real Estate Assistant / Transaction Coordinator Resume
Seraphina Spruill
Bellevue, WA
**************@*****.***
Professional Summary
Detail-oriented administrative professional with experience in property management, leasing operations, and customer service within the real estate and housing industry. Skilled in coordinating documents, maintaining compliance records, managing client communications, and supporting real estate transactions from application to approval. Experienced with property management software including Yardi, RentCafe CRM, and Microsoft Office Suite. Known for strong organizational skills, accuracy with documentation, and the ability to manage multiple tasks in fast-paced environments. Seeking a remote Real Estate Assistant or Transaction Coordinator role.
Core Skills
Real Estate Administrative Support
Transaction Coordination Support
Contract & Lease Document Review
Client Communication & Follow-Up
CRM Management (RentCafe)
Property Management Systems (Yardi Voyager)
Calendar & Email Management
Data Entry & File Organization
Lead Management & Client Intake
Microsoft Office (Word, Excel, Outlook)
Compliance & Documentation Review
Customer Service & Problem Resolution
Professional Experience
Assistant Manager
Reunion at Redmond Ridge — Redmond, WA
2023 – Present
Manage daily administrative operations for a residential property community.
Accurately process rent payments and maintain financial records.
Maintain organized digital and physical files for residents and leasing documents.
Coordinate tenant communication and respond to inquiries regarding leases and property services.
Ensure all documentation is properly updated and compliant with property management policies.
Leasing Consultant
Reunion at Redmond Ridge — Redmond, WA
2022 – 2023
Guided prospective tenants through the leasing process including tours, applications, and document review.
Organized and reviewed lease agreements and supporting documentation before approval.
Maintained CRM records for leads, prospects, and tenants.
Achieved strong conversion rates from leads to tours and applications.
Supported the full leasing transaction process from inquiry to lease signing.
Housing Assistant
Everett Housing Authority (Robert Half) — Lynnwood, WA
2021 – 2022
Provided administrative support for affordable housing programs.
Reviewed housing applications and supporting documentation for accuracy and compliance.
Maintained program records and reports using Excel and internal databases.
Assisted clients with housing application processes and documentation requirements.
Coordinated with staff to ensure proper documentation for program eligibility.
Customer Service Driver
Amazon — Everett, WA
2021
Managed high-volume deliveries while maintaining excellent customer service.
Demonstrated strong time management and independent work skills.
Customer Service Representative
TTEC (TeleTech)
Managed 50+ customer interactions daily via phone support.
Collected and maintained confidential client data in CRM systems.
Assisted customers with plan enrollment and service questions.
Sales Administrative Assistant
Lexus of Sacramento — Sacramento, CA
Maintained sales and client records using Salesforce CRM.
Organized documentation for sales transactions and customer files.
Managed phone communications and administrative support tasks.
Education
Virtual Assistant Certificate
International Association of Professions Career College
High School Diploma
Deep Creek High School
Software & Tools
Yardi Voyager
RentCafe CRM
Microsoft Word
Microsoft Excel
Microsoft Outlook
SharePoint
Salesforce
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