Remote Administrative Support & Casework

Joy Seabrook

**** **** ******* * **********, GA *0185

Phone: 678-***-**** Cell: 404-***-**** E-mail: *************@*****.***

OBJECTIVE

Looking for part time remote job where I can use my experience and knowledge of customer service and administrative skills.

Tiffany Bosse referred me to you in hopes that I might be able to put my knowledge and experience to use.

PROFILE

MS Word, Excel, Word Perfect, Power Point, Access, Novel GroupWise, Internet,

I am currently a registered member of the Georgia Professional Human Services Association’s Leadership Program.

EDUCATION

1986 graduated Tift County High School Tifton, Georgia.

1989 graduated South Georgia Technical School Americus, Georgia.

Business and Office Technology degree.

CAREER HIGHLIGHTS/PROFESSIONAL EXPERIENCE

Note: Worked as a food service substitute through the Carroll County School System from September 2003- April 2004.

Retired from State of Georgia in 2017 with 26 years of service.

June 2019- Present: Coweta State Clerks Office

Input traffic tickets, accept payments, assist in court process with payments and

Notice to Appear letters. I also am responsible for helping with answering phones and wait on customers at front counter.

October 2006-April 2017: Carroll County DFCS,

Food Stamp & Medicaid Case Manager: Administer food stamp and medicaid applications to qualify clients for benefits.

Screener: Support clients to determine precise program and facilitate registration and caseworker follow up.

Program Assistant: Process foster care billing and paying invoices. Punctually send childcare letters. Relief monitors front desk duties. Maintain office phone list and mailboxes. Assist mail processing. Support GCWA and recruit new members.

June 2004-October 2006: Douglas Public Health, Secretary II

Executed front desk secretarial duties: computer data entry, telephone customer inquiries, filing, clerical support, supply maintenance, internet operations, financial transactions and weekly fiscal reports.

April 1995- August 2003: Cobb Public Health, Secretary III

Secretary for Barbara Axley, District Director of Nursing,

Responsibilities included: typing (computer & typewriter), filing, communications, scheduling meetings, maintaining supplies, triage complaints, coordination with supervisors and Nurse Practitioners under the supervision of director. Maintained personnel records for all Board of health staff, petty cash and leave of absences.

July 1991- April 1995: Cobb Public Health, Human Services Technician

Human Service Tech. for the Family PlanningProgram. Processed presumptive Medicaid paperwork for patients. Guaranteed healthy environmental guidelines are met to allow baby homecomings (clothes, crib, car seat). Coordinated participant/enrollment in several Board of Health/County sponsored programs including WIC and food stamps.

Assisted with car seat distribution program.

Completed final term pregnancy home visits ensuring compliance.

Maintained/ordered supplies for staff.

September 1990- July 1991: Douglas Public Heath, Clerk Senior

Clerk Senior front desk responsibilities:

Switchboard operator (Horizon), light typing, filing, mail sorting, data entry, debt collection for services.

REFERENCES

Upon Request

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