Detail-Oriented Data Entry and Virtual Assistant
Resume:
JOSEPHINE ALESTRE
Barangay **, Zone *, Malaybalay City, Bukidnon, Philippines 8700
️ ******************@*****.***
SUMMARY
Reliable, hardworking, and detail-oriented professional seeking a position as an virtual Assistant
. Strong communication, organizational, and customer service skills, with a willingness to learn and undergo training. Able to work independently, adapt quickly, and provide a positive and supportive learning experience.
PROFESSIONAL EXPERIENCE
Front Desk Officer
Loiza's Pavilion Suites Hotel
Malaybalay City, Bukidnon, Philippines
August 2025 – June 2026
● Delivered exceptional customer service by managing guest check-in and check-out procedures efficiently.
● Managed reservations, updated room availability, and responded to guest inquiries via phone, email, and walk-ins.
● Processed cash, credit/debit card, and e-wallet payments while maintaining accurate daily financial records.
● Maintained guest databases, billing records, and administrative documentation with confidentiality and accuracy.
● Handled guest concerns professionally and ensured a positive customer experience.
● Coordinated with housekeeping and maintenance departments to ensure smooth hotel operations.
● Demonstrated strong multitasking and organizational abilities in a fast-paced environment.
Service Crew / Catering Staff
Bean Zone Cafe
Malaybalay City, Bukidnon, Philippines
June 2025 – August 2025
● Provided excellent customer service by assisting customers and processing food orders accurately.
● Assisted in organizing and executing catering events, including venue preparation and service coordination.
● Maintained cleanliness, food safety standards, and efficient workflow operations.
● Worked collaboratively with team members to achieve customer satisfaction goals. Cashier / Service Staff
Babes Water Refilling Station
Malaybalay City, Bukidnon, Philippines
March 2024 – February 2025
● Processed cash and online payments accurately while maintaining excellent customer service.
● Recorded daily transactions, issued receipts, and prepared financial reports.
● Balanced daily cash transactions and maintained accurate financial records.
● Assisted with administrative and operational tasks to support business efficiency. EDUCATION
Bukidnon State University
3rd year College Bachelor’s Degree in Community Development 2 022-2026
TECHNICAL SKILLS
● Microsoft Word
● Microsoft Excel
● Microsoft PowerPoint
● Google Docs
● Google Sheets
● Gmail and Email Management
● Internet Research
● Data Entry
● Digital File Management
SOFT SKILLS
● Strong Communication Skills
● Customer Service Orientation
● Attention to Detail
● Adaptability
● Time Management
● Organization Skills
● Teamwork
● Multitasking
● Problem Solving
LANGUAGES
● Filipino (Native)
● Cebuano (Native)
● English (Conversational/Professional)
REFERENCES
Available upon request.
Contact this candidate