Customer Service & Operations Leadership Resume

Brandon Rubink

Saint Cloud, MN ***** +1-320-***-****

Professional Summary

Versatile professional with leadership experience in food service and gaming management, including managing two gambling sites and supervising teams at McDonald's and Burger King. Skilled in cash handling, customer service, and daily operations. Certified Pharmacy Technician with expertise in prescription fulfillment and inventory management, demonstrating adaptability across diverse, fast-paced environments.

Work Experience

McDonalds Crew Member

Guests, Inc. Sartell, MN

May 2025 to Present

Dominos Delivery Driver

Domino's Sartell, MN

September 2024 to March 2025

• Delivered food to customers efficiently and supported in-store operations as needed, demonstrating flexibility and teamwork

• Trained as team leader to assist with inside tasks, ensuring smooth workflow and consistent service quality Gambling Manager

Veteran’s Support Brigade Saint Cloud, MN

July 2023 to September 2024

• Advanced from bingo seller to site manager, overseeing two locations and ensuring operational efficiency

• Managed thousands of dollars in pulltab and etab sales, maintaining accurate records and secure deposits

• Handled weekly site upkeep tasks, ensuring compliance with organizational standards McDonalds Shift Leader

McDonald's Sartell, MN

April 2023 to March 2024

• Led shift operations with professionalism, applying advanced training to enhance team performance

• Demonstrated leadership by modeling effective workplace presentation and supporting staff development Burger King manager

Viking Restaurants - Burger King Sauk Rapids, MN May 2022 to April 2023

• Managed store operations, including assigning daily positions and delegating tasks to team members

• Balanced tills, performed deposits, and ensured accurate financial reporting during store closing procedures Pull Tab Seller

Saint Cloud Youth Hockey Association Saint Cloud, MN December 2022 to March 2023

• Sold pull tab tickets to customers, handling cash transactions and making accurate change

• Opened and closed pull tab games, maintaining precise inventory records and compliance Pharmacy Technician

Coborn's, Inc. Sauk Rapids, MN

November 2021 to May 2022

• Counted and packaged prescriptions, ensuring accuracy and timely distribution across Minnesota

• Sorted prescription bags into totes for delivery, maintaining efficiency in central fill operations

• Completed 120-hour technician training, advancing from pharmacy clerk to certified technician Dairy Queen Crew Member

Dairy Queen Motley, MN

August 2018 to October 2021

• Led coworkers in food preparation, stocking, and cleaning, ensuring high standards of service and hygiene

• Directed team members to tasks, supporting efficient operations and professional customer interactions Education

High school diploma or GED

homeschool

October 2019 to May 2020

High school diploma

Staples-Motley Senior High School Staples, MN

September 2016 to October 2019

Skills

Computer operation Food Preparation Restaurant experience Inventory Management Cash Reconciliation Age verification regulations Typing Customer service Team management Food Handling Truck driving Staff Scheduling Time Management Heavy lifting Attention to detail Packaging Leadership Cash Handling Regulatory Compliance Box truck Delivery driver experience Food industry Point of Sale (POS) Systems Retail Sales Pharmacy Technician Experience Mowing Cargo van operation Delegation

Certifications and Licenses

Driver's License

Additional Information

Authorized to work in the US for any employer

Contact this candidate