Bilingual Accounts Payable & Bookkeeping Specialist

GLORIA MONTELONGO

Bakersfield, CA ***** 661-***-**** ******************@*****.***

PROFESSIONAL SUMMARY

Detail-oriented bilingual Accounts Payable and Bookkeeping professional with extensive experience in financial operations, transaction processing, account reconciliation, and administrative support. Experienced in processing invoices and payments, maintaining accurate financial records, supporting payroll and sales tax functions, and resolving financial discrepancies. Brings more than 10 years of experience in highly regulated financial environments requiring accuracy, confidentiality, compliance, and attention to detail. Proficient in Microsoft Office, including Excel, and fluent in English and Spanish. CORE SKILLS

Accounts Payable (AP) • Bookkeeping • General Ledger Balancing • Invoice Processing • Payment Processing • Account Reconciliation • Financial Recordkeeping • Data Entry • Transaction Review • Discrepancy Resolution • Payroll Support • Sales Tax Support • Administrative Support • Microsoft Excel • Microsoft Word • Financial Operations • Compliance & Confidentiality • Vendor & Cross-Department Communication

• Bilingual English/Spanish • Certified California Notary Public PROFESSIONAL EXPERIENCE

Accounts Payable / Bookkeeping & Administrative Assistant Greenlawn Mortuary Southwest — Bakersfield, CA February 2026–Present

• Manage accounts payable functions, including reviewing, coding, processing, and tracking vendor invoices and payments.

• Perform bookkeeping duties and maintain organized, accurate financial records and supporting documentation.

• Assist with account reconciliations and review financial transactions for accuracy and proper documentation.

• Support payroll processing and sales tax-related accounting responsibilities.

• Enter and maintain financial data with a high level of accuracy and attention to detail.

• Research and resolve invoice, payment, and account discrepancies.

• Maintain organized electronic and physical financial records and filing systems.

• Communicate with vendors and internal departments regarding invoices, payments, account information, and documentation.

• Assist with administrative and accounting support to ensure efficient daily operations. Mortgage Loan Funder / Closer II

Valley Strong Credit Union — Bakersfield, CA April 2022–April 2025

• Performed general ledger balancing and reconciliations to ensure accurate financial records and resolve discrepancies.

• Reviewed complex financial and loan documentation for accuracy, completeness, and regulatory compliance.

• Prepared, verified, and processed funding transactions and closing wire transfers.

• Reconciled financial information and resolved discrepancies prior to loan funding.

• Performed detailed data entry and maintained accurate electronic records and supporting documentation.

• Coordinated with internal departments and external parties to facilitate successful loan closings.

• Managed high-volume, time-sensitive financial transactions while maintaining accuracy and attention to detail. Central Operations Support Specialist II

Valley Strong Credit Union — Bakersfield, CA April 2019–April 2022

• Processed and paid approximately 150 invoices per week while ensuring accuracy, proper authorization, and timely payment.

• Processed and researched financial transactions, account discrepancies, debit and credit card disputes, and chargebacks.

• Reviewed account activity and transaction documentation to ensure accuracy and proper processing.

• Resolved payment and transaction discrepancies through detailed account research and reconciliation.

• Maintained accurate records and documentation for financial transactions and account inquiries.

• Provided operational support across multiple departments in a fast-paced financial environment.

• Supported department workflow and coached team members on operational procedures and service standards. Visa Specialist II

Kern Schools Federal Credit Union — Bakersfield, CA December 2013–April 2019

• Processed and investigated debit and credit card disputes, chargebacks, and re-presentments.

• Reviewed financial transactions and account activity to identify and resolve discrepancies.

• Processed provisional credits, account adjustments, and final account determinations.

• Managed account closures and transaction reviews while maintaining accurate documentation.

• Researched ATM and debit card discrepancies and completed necessary account adjustments.

• Handled escalated account concerns while maintaining compliance with organizational policies and financial regulations. EDUCATION

Stockdale High School — Bakersfield, CA

High School Diploma, 2007

ADDITIONAL QUALIFICATIONS

Fluent in English and Spanish • Certified California Notary Public • Extensive experience handling confidential financial and personal information

• Strong background in regulated financial environments and compliance-driven processes • Experienced in transaction research, discrepancy resolution, and financial documentation

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