Administrative Assistant - Records & Office Support

Kylie Hainsworth

***************@*****.***, Austin, TX

PROFESSIONAL SUMMARY

Administrative professional with over five years of experience supporting leadership, managing confidential records, preparing reports and correspondence, maintaining databases, and coordinating daily office operations. Experienced in handling sensitive information with discretion, communicating effectively across teams, and maintaining organized records in fast-paced environments. Recognized for strong organizational skills, attention to detail, professionalism, and a commitment to providing high-quality administrative support. EDUCATION

Arizona State University DEC 2025

BA, Anthropology

● GPA: 3.8/4.0, Summa Cum Laude

● Relevant Coursework: Forensic Anthropology, Social Statistics, Global History of Health, Evolution, Medicine

& Global Health, Environmental Health, Globalization, Disaster Studies, Immigration & Ethnicity in the United States, Volunteer Action & Community Leadership Arizona State University DEC 2025

BS, Criminology & Criminal Justice

● GPA: 3.8/4.0, Summa Cum Laude

● Relevant Coursework: Research Methods, Documenting the Crime Scene, Evidence: Imperatives of Proof, Introduction to Policing, Criminology, Courts and Sentencing, Crime Control Policies, Juvenile Delinquency, Gender, Crime, & Criminal Justice. Victims and the Criminal Justice System, Drugs and Crime WORK EXPERIENCE

Austin Police Department – Homicide Unit May 2026 – Present Intern Austin, TX

● Assisted homicide detectives with active investigations by preparing investigative documentation, reviewing case materials, and supporting case development.

● Prepared and maintained confidential investigative records, correspondence, and documentation while ensuring accuracy and discretion.

● Transcribed jail calls, recorded interviews, and investigative materials with a high degree of accuracy and attention to detail.

● Gained practical experience navigating the Computer Aided Dispatch (CAD) system while supporting homicide investigations, reviewing incident information, and assisting detectives with investigative documentation.

● Maintained confidential case files and supported administrative workflows within a fast-paced law enforcement environment.

● Shadowed specialized units including Patrol, Intelligence, Tactical Operations, and Forensic Services to develop a comprehensive understanding of interagency operations and investigative procedures. Triad Business Planning Inc (Small Finance Business Startup)Mar. 2020 – July 2025 Office Manager Austin, TX

● Managed and maintained confidential electronic records and databases, ensuring accurate documentation, information security, and timely retrieval of records.

● Conducted detailed research and record reviews across internal systems and external sources to locate, verify, and reconcile critical information used for operational decision-making.

● Analyzed high volumes of documentation and data to identify inconsistencies, resolve discrepancies, and ensure accurate reporting and recordkeeping.

● Prepared reports, correspondence, and administrative documentation for leadership using Microsoft Word, Excel, and Outlook.

● Coordinated communication with leadership, staff, clients, and external organizations, providing professional customer service while maintaining organized records and supporting daily office operations. SKILLS

● Technologies: Microsoft Office Suite (Word, Excel, Outlook); Google Workspace (Docs, Sheets, Drive); CRM and Database Systems; Computer Aided Dispatch (CAD) Systems; SPSS Statistical Analysis Software; Digital Records and Documentation Management Systems, Online Research and Public Records Databases

● Skills: Administrative Support, Records Management, Confidential Document Handling, Report Preparation, Correspondence Preparation, Document Tracking, Investigative Research, Microsoft Office Suite (Word, Excel, Outlook), Database Management, Google Workspace, Records Verification, Written Communication, Information Organization, Time Management, Cross-Team Coordination, Public Records Research, SPSS

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