Software Engineer

RANDALL R. RICHMOND

Mount Dora, FL • 407-***-**** • *************.**@*****.*** • LinkedIn:

www.linkedin.com/in/randall-richmond-806260230

SOFTWARE ENGINEER / AUTOMATION & INTEGRATION

Accomplished software engineer with extensive experience in automation and integration, driving enterprise-level solutions that enhance efficiency and reliability. Expert in API development and workflow design, delivering scalable and maintainable systems. Recognized for bridging technical concepts with business objectives, leading teams to success in dynamic environments.

CORE EXPERTISE

• Software Engineering & Architecture

• API Architecture

• Process Automation

• RPA Implementation

• Agile Methodologies

• System Optimization

• Documentation Excellence

• PowerShell/Python Scripting

• SQL Server

PROFESSIONAL EXPERIENCE

Independent Consultant – Software Engineer (Red Lobster) 01/2025 – 01/2026

• Provided senior-level software engineering, JAMS automation, and integration services comparable in scope and responsibility to prior enterprise leadership roles.

• Designed, built, and supported scalable JAMS automation and integration solutions leveraging APIs, workflow automation, and custom software components.

• Acted as principal engineer, owning architecture decisions, development, testing, deployment, and ongoing support for several key initiatives including cloud transformation for on-prem systems.

• Partnered with stakeholders to modernize systems, improve reliability, and reduce operational friction through automation.

IDEMIA

Software Engineer IV (Technical Lead)

02/2023 – 12/2024

• Designed, engineered, developed, and maintained scalable software solutions supporting enterprise and customer-facing systems.

• Built an advanced Apache Camel integration platform enabling SOAP and REST API ETL integrations with complex XSD schema validation and XSL/JSON transformations.

• Improved application performance and stability by identifying and resolving architectural and code-level bottlenecks.

• Collaborated in Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and client discussions.

• Translated complex technical concepts into clear, actionable information for technical and non-technical stakeholders.

Red Lobster • Orlando, FL

Senior Automation Lead / Software Engineer

12/2014 – 02/2023

• Led enterprise automation initiatives supporting finance, business intelligence, restaurant operations, infrastructure, and HR systems.

• Designed and implemented workload automation solutions using JAMS to orchestrate complex business processes.

• Developed robotic process automation (RPA) solutions using UiPath, reducing manual effort and operational risk.

• Contributed to the design and development of an enterprise integration platform using MuleSoft for SOAP and REST services.

• Produced detailed technical documentation and ensured automation solutions met reliability and performance standards.

Darden Restaurants, Inc. Orlando, FL

Senior Systems Engineer

06/2000 – 12/2014

• Designed and developed web applications using C#, ASP.NET, SQL Server, and Oracle.

• Led multiple engineering teams and delivered applications aligned with modern architectural standards.

• Implemented Agile practices to improve delivery speed and solution quality.

• Optimized database queries and application logic to improve performance and scalability.

• Implemented security controls, backup strategies, and disaster recovery processes to ensure system integrity and availability.

TECHNICAL SKILLS

SQL Server• Oracle • C# • XML • XSLT • XSD • SOAP • REST • Apache Camel • MuleSoft • JAMS • UiPath • RPA • PowerShell • CI/CD

CERTIFICATIONS & TRAINING

• AWS Training (ongoing), Certified MuleSoft Developer, JAMS Administrator EDUCATION

Bachelor of Arts (BA), Philosophy

Florida State University • Tallahassee, FL

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