Lifeguard and Customer Service Professional

Cailey Connealy

Ingleside, IL ***** +1-847-***-**** **************@*****.***

Work Experience

Certified Lifeguard

Camp Nageela Midwest Ingleside, IL

May 2025 to August 2025

• Maintained constant surveillance of pool area to ensure safety and prevent accidents

• Enforced pool rules and regulations to maintain a safe environment for all patrons

• Provided excellent customer service by addressing inquiries, resolving conflicts, and ensuring overall satisfaction

• Performed routine maintenance tasks such as cleaning pool decks, testing water quality levels, and organizing equipment storage areas

• Collaborated with other lifeguards and staff members to coordinate schedules and ensure adequate coverage at all times

Barista

BIGGBY COFFEE McHenry, IL

October 2024 to May 2025

• Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction

• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly

• Managed inventory levels to ensure an adequate supply of coffee beans, milk, syrups, and other ingredients

• Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience Cashier/Staff Member

Maurice's McHenry, IL

September 2023 to March 2024

• Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers

• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments Hostess

Olive Garden McHenry, IL

November 2022 to April 2023

• Managed guest flow efficiently during peak hours to minimize wait times

• Greeted and seated guests promptly, ensuring a positive first impression

• Supported the overall operations of the restaurant by performing various tasks as needed Education

Business (College)

College of Lake County Grayslake, IL

August 2025 to Present

High school diploma

Grant Community High School Fox Lake, IL

August 2021 to May 2025

High school diploma or GED

Skills

Customer service Communication skills

Certifications and Licenses

CPR Certification

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