Accounts Payable & Credit Memo Specialist

Oct ****-Present

Amanda Hunter

**** * ***** ** *** 7 Springfield MO 65804

417-***-**** • *********@*****.***

Accounting

Detail-oriented and dedicated professional with a proven ability to deliver accurate, efficient, and high-quality results in fast-paced environments. Recognized for exceptional customer service, strong communication skills, and the ability to build positive relationships with colleagues and customers alike. Adaptable, dependable, and eager to learn, I approach every opportunity with a strong work ethic, professionalism, and a commitment to continuous improvement. I take pride in exceeding expectations and contributing to team success.

Work Experience

Accounts Payable Specialist I

O’Reilly Auto Parts, Springfield, MO

Credit Memo Management: Processed, maintained, and tracked credit memos with a high degree of accuracy while ensuring compliance with company policies and accounting procedures.

Account Management: Managed customer and vendor accounts by maintaining accurate records, resolving discrepancies, and fostering positive business relationships.

Report Preparation: Prepared and analyzed financial and operational reports to support decision-making, monitor account activity, and identify trends.

Account Reconciliation: Reconciled customer accounts, vendor statements, and financial records by researching discrepancies and ensuring accurate account balances.

Financial Data Analysis: Analyzed financial data to identify errors, trends, and opportunities for process improvements while maintaining data integrity.

Data Entry: Entered and maintained large volumes of financial and customer information with exceptional accuracy and attention to detail in multiple systems

Processed invoices and payment transactions efficiently while meeting established deadlines.

Researched and resolved billing and payment discrepancies in a timely manner.

Maintained confidential financial information with professionalism and discretion.

June 2020-Nov 2021

Sept 2018-June 2020

Collaborated with internal departments to ensure timely resolution of account issues.

Prioritized multiple tasks in a fast-paced, deadline-driven environment. Demonstrated strong organizational, analytical, and problem-solving skills. Maintained a high level of accuracy while handling detailed financial documentation.

Utilized Microsoft Excel to organize, analyze, and reconcile financial data Logistics Coordinator

Stamina Products, Springfield, MO

Entered and processed assigned customer orders with accuracy and attention to detail.

Coordinated and scheduled shipping pickups to ensure timely order fulfillment.

Prepared and sent shipping confirmations, providing customers with accurate order status updates.

Monitored and tracked shipments through delivery, proactively following up on delayed or outstanding packages.

Investigated lost or delayed shipments, coordinated with carriers, and arranged replacement orders when necessary to ensure customer satisfaction.

Assisted the Information Technology (IT) department with system-related tasks, troubleshooting, and administrative support as needed Tax Specialist

Greene County Collectors Office, Springfield MO

Assisted taxpayers by reviewing and explaining tax information for specific tax years, providing accurate guidance and support. Processed and issued tax-related waivers in accordance with established policies and procedures.

Prepared and distributed tax bills and related documentation promptly and accurately.

Provided exceptional customer service in a high-volume call center by addressing taxpayer inquiries and resolving concerns. Responded to email correspondence with timely, professional, and detailed responses to taxpayer questions.

Conducted research on returned or undeliverable mail to verify addresses and ensure accurate recordkeeping.

Assisted with tax sale preparation by organizing records, verifying account information, and supporting administrative processes. Cross-trained as a cashier, processing payments accurately while balancing cash transactions and maintaining financial records. Maintained confidentiality of sensitive taxpayer information while adhering to applicable policies and regulations.

Collaborated with team members across multiple departments to ensure efficient service and timely resolution of taxpayer issues Jan 2018-Sept 2018

August 2015-Jan 2017

August 2010-June 2017

Toddler Lead

Watson Children Shelter, Missoula MT

Provided compassionate, attentive care for infants through toddlers in a safe, nurturing, and engaging environment.

Prepared and served nutritious meals and snacks while accommodating individual dietary needs.

Maintained consistent daily routines, including nap schedules, to support children’s health and development.

Planned and led daily music and movement activities that encouraged physical activity, coordination, and social interaction. Supervised outdoor play on the playground, ensuring children’s safety while promoting active learning and development.

Organized and facilitated creative arts and crafts projects to encourage imagination, fine motor skills, and self-expression. Fostered positive relationships with children and families through open communication and individualized care.

Maintained a clean, organized, and safe classroom environment while adhering to health and safety standards

Office Manager

Arlee Schools

Maintained accurate student attendance records and ensured timely updates to student information systems.

Performed high-volume data entry for student records while maintaining accuracy and confidentiality.

Ordered and managed office and classroom supplies to ensure efficient daily operations.

Coordinated and facilitated weekly staff meetings, including preparing agendas and documenting key information.

Scheduled meetings, appointments, and events while managing calendars and coordinating logistics.

Handled high-volume inbound and outbound phone calls, providing professional customer service and directing inquiries appropriately. Wrote and edited articles for the monthly newsletter to communicate important school updates, events, and announcements. Organized, maintained, and filed confidential student and administrative records in accordance with district policies.

Processed incoming and outgoing mail, ensuring timely distribution and accurate handling of correspondence.

Provided administrative support to school staff, teachers, students, and parents in a fast-paced office environment

Substitute Teacher

Arlee Schools

Implemented teacher lesson plans to ensure continuity of instruction and a Aug 2004-May 2007

Graduation Year 2033

productive classroom environment.

Monitored and reported student attendance, maintaining accurate records for classroom and administrative use.

Collected, organized, and distributed completed assignments while ensuring proper documentation.

Maintained classroom order and provided supervision to support student learning and safety.

Adapted quickly to a variety of classroom environments and grade levels, demonstrating flexibility and professionalism.

Cross-trained to provide support in the cafeteria, custodial, and front office, assisting with daily operations as needed.

Collaborated with teachers and school staff to ensure smooth school operations and meet the needs of students

References

* Cassy Siebert: 406-***-****

* Sandra Fore: 417-***-****

* Karen Smith: 406-***-****

Education

High School Diploma

Arlee Schools

* Completed coursework in business, mathematics, and computer applications.

* Developed strong organizational, communication, and problem-solving skills through academic and extracurricular activities Sophomore

Missouri State University

Working towards Accounting Degree

Skills

* Microsoft Excel (data entry, basic formulas, organization)

* Microsoft Word (document creation and formatting)

* Microsoft Office Suite

* Adobe Acrobat (PDF management and editing)

* Data entry and database management

* Customer service and client support

* Research and information gathering

* Administrative and secretarial support

* Time management and multitasking

* Proofreading and attention to detail

* Typing and accurate data entry

* Basic math and financial calculations

* Shipping and receiving operations

* Professional phone etiquette

* Strong written and verbal communication

* Active listening and problem-solving

* Organization and record keeping

Contact this candidate