Lelta L. Ragland
Orlando, FL *****
************@*****.***
Professional Summary
Dependable and customer-focused professional with over 20 years of experience in healthcare data entry, medical records, claims processing, and customer service. Current CDL Class B Bus Driver with Walt Disney World, recognized for safe driving, professionalism, and exceptional guest service.
Core Qualifications
• CDL Class B Licensed Driver
• Safe Passenger Transportation
• Customer Service
• Medical Records
• Data Entry
• Claims Processing
• HIPAA Compliance
• Microsoft Word, Excel, Outlook & PowerPoint
• Medical Terminology
• ICD-9 & CPT Coding Basics
Professional Experience
Walt Disney World Resort – CDL Class B Bus Driver (2018–Present)
- Safely transport guests.
- Deliver outstanding customer service.
- Perform vehicle inspections.
University of Florida Health – Data Entry Clerk (2001–2012)
- Processed medical records.
- Maintained HIPAA compliance.
- Coordinated insurance claims.
Humana, Inc. – Claims/Data Entry Clerk (1999–2001) Xerox Commercial Solutions – Data Entry Clerk (2014–2015) Kelly Services – Data Entry Clerk (2015)
Remedy Staffing – Data Entry Clerk (2018)
Duval County Supervisor of Elections – Poll Worker (2016) Education
Englewood High School – High School Diploma
References available upon request.