Information Technology Digital Transformation Project Coordination

MAJD EDDIN RASHED

Linkedin Majd Rashed

Information Technology Digital Transformation Project Coordination Computer Science graduate with practical experience in Information Technology, Digital Transformation, project coordination, and AI-powered business solutions. Experienced in supporting enterprise technology initiatives, improving operational processes, and delivering intelligent automation solutions through internships, leadership roles, and real-world projects. Strong ability to collaborate with cross-functional teams, communicate with stakeholders, and bridge business requirements with technology. Passionate about leveraging technology to improve efficiency and deliver measurable business value. Seeking opportunities in Information Technology, Project Management, PMO, Digital Transformation, Business Analysis, or Technology Consulting. Summary

World Robot Olympiad (WRO) National Champion.

Represented Saudi Arabia at the WRO Global Finals – Singapore. Top 10 Finalist – SDAIA Athka U.

Microsoft Imagine Cup Quarterfinalist.

Designed and implemented an AI-powered IT Support Automation solution using Microsoft Power Platform. Led multiple university organizations and multidisciplinary technology teams. KEY ACHIEVEMENTS

Transformation Management Office (TMO) Intern Rawabi Holding Group May 2026 – Jun 2026 Supported planning, execution, and monitoring of strategic transformation initiatives. Coordinated with business and technical stakeholders across multiple projects. Assisted in monitoring project progress and organizational performance initiatives. Contributed to business process improvement and operational optimization. Collaborated with cross-functional teams to align technology initiatives with business objectives. Information Technology Intern Rawabi Electric Jan 2026 – May 2026 Delivered technical support for enterprise IT infrastructure and end-user systems. Designed and implemented an AI-powered IT Support Automation workflow using Microsoft Power Automate and AI Builder.

Automated IT ticket routing and repetitive support processes. Assisted in troubleshooting hardware, software, printers, and network-related issues. Improved IT service efficiency through automation and process optimization. Digital Transformation Coordinator Part-time Al-Khadriya Lathe Establishment Aug 2021 – Aug 2026 Coordinated digital transformation initiatives across business operations. Improved operational workflows through technology adoption. Supported business process automation and digital modernization. Collaborated with stakeholders to identify opportunities for operational improvement. Assisted management in making data-informed business decisions. Experience

Najran University — Bachelor’s in Computer Science (06/2026). EDUCATION

Al-Dammam, Saudi Arabia *****.******@*****.*** 056******* AI-powered IT Support Automation

Designed and implemented an intelligent IT ticket automation workflow using Microsoft Power Platform. Automated ticket classification and routing to improve service desk efficiency. Reduced repetitive manual tasks through AI-powered workflows. Technologies: Power Automate, Power Apps, AI Builder AirPatrol

World Robot Olympiad National Champion Global Finals Representative Designed and developed an AI-powered drone solution for intelligent traffic monitoring. Integrated Computer Vision, GIS, and mobile technologies to support smart transportation. Represented Saudi Arabia at the WRO Global Finals. Technologies: Python, YOLOv8, OpenCV, Flutter, GIS AURA

Designed an AI-powered industrial safety platform. Implemented intelligent detection for structural cracks, gas leaks, and PPE compliance. Built real-time workplace hazard monitoring capabilities. Technologies: Python, Computer Vision, YOLO

Nafi

Top 10 – SDAIA Athka U Imagine Cup Quarterfinalist Developed an AI-powered assistive platform for children with speech difficulties. Applied Machine Learning techniques to improve accessibility and communication. Technologies: Python, Machine Learning

Projects

Project Manager – Emetdad Platform (03/2025–Present). Advisor – AI Club, Najran University (01/2026–Present). President – AI Club, Najran University (01/2023–01/2026). Management Lead – Ertwa Foundation (03/2023–04/2026). Leadership

Information Technology

Technical Support • IT Operations • Windows Administration • Hardware & Software Troubleshooting • Basic Network Troubleshooting • Microsoft Office

Project Management

Project Coordination • PMO • Agile Methodologies • Stakeholder Management • Business Analysis • Strategic Planning

Programming

Python • Java • SQL • C++ • HTML • CSS

Automation & AI

Microsoft Power Automate • Power Apps • AI Builder • Machine Learning • Computer Vision • Generative AI

• Prompt Engineering

Skills

IBM: Artificial Intelligence Fundamentals with Capstone Project. IBM: Build Your First Chatbot, Unleashing the Power of AI Agents. IBM: Supercharge Your Data Analytics with Generative AI. IBM: Use Generative AI for Software Development.

SDAIA: AI Proficiency Program (SMAI) & AI Principles. SDAIA: Athka U Preparatory Program.

Google: GDSC Certificate.

CERTIFICATIONS

Arabic: Native.

English: Intermediate.

LANGUAGES

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