Environmental Services & Housekeeping Technician

WILLIAM GREENE

678-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Organized individual with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically demanding work. Safety-oriented collaborator with strong attendance record. Skillful in medical housekeeping services and strong work ethic. Excellent communications skills and high cleanliness standards leading to outstanding results. SKILLS

• Call center

• Customer service

• Social Perceptiveness

• Dependable and Responsible

• Microsoft Word

• Problem Solving

• Verbal Communication

• Computer Skills

WORK HISTORY

Environmental Services Associate, September 2022 to May 2023 WellStar Kennestone Hospital - Marietta, GA

• Removed wastepaper and other trash from premises to designated area.

• Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.

• Disposed of trash and recyclables each day to avoid waste buildup.

• Restocked room supplies such as facial tissues for delicate touch with every job. Environmental Services Housekeeper, May 2021 to September 2022 Northside Hospital Gwinnett – Duluth, GA

• Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.

• Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.

• Cleaned and disinfected patient exam rooms, surgery suites, and public areas to promote sanitary treatment and services environment.

• Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.

Environmental Service Technician, September 2018 to March 2020 New York Presbyterian Hudson Valley Hospital – New York, NY

• Managed spills in work and shared areas and used proper methods to clean and sanitize each material.

• Maintained spotless restrooms and break rooms with meticulous approach and consistent attention.

• Collaborated with team members from multiple departments to maintain strict cleanliness standards.

• Set up beds or other furniture in rooms.

BJ’s Yorktown Heights, New York January 2017 - September2018 Produce Associate

• Responsible for the proper stocking and rotation of merchandise including trimming, watering, and merchandising of products to ensure fresh and high-quality offerings.

• Responsible for proper inventory control to maximize product freshness and availability.

• Stocked fruits and vegetables and removed old or poor-quality products.

• Pleasantly greeted customers and provided prompt and courteous service. NYC Parks & Recreation Queens, NY June 2016 - December 2016 Maintenance

• Perform exterior maintenance duties throughout several parks and playgrounds.

• Alert supervisor and co-workers of any potential safety hazards

• Used critical thinking skills to alleviate issues efficiently with minimal supervision.

• Followed safety precautions to avoid personal injury and provide safe work environment. AlphaCare of New York, New York, NY 2013-2014

Enrollment Associate

• Processed Medicare applications received via paper or electronic submissions.

• Explained benefits, eligibility status, enrollment processing procedures and status of authorizations to callers.

• Maintained detailed and accurate records between multiple databases and programs.

• Conducted financial screening and documentation gathering for clients to determine qualification for payment programs.

HealthPlus/ Amerigroup, Brooklyn, NY 2012-2012

Marketing Representative

• Interviewed prospective clients to obtain information and documentation for a potential placement into a Medicaid, Child health plus or Family health plus program.

• Entered client’s personal information into an electronic enrollment computer system (FEEA)

• Preformed enrollment home visits using the electronic enrollment system.

• Assisted client with the recertification and renewal application. Community Coalition of E. New York, Brooklyn, NY 2008-2015 Community Representative

• Attended family conferences to provide support and resources to the families.

• Clarified goals and safety plan to the family in the conference.

• Facilitated resident retention process and renewal paperwork.

• Assisted with achieving financial goals through closing on renewals and transfers, participating in leasing and communicating value of communities.

Affinity Health Plan 2007-2008

Marketing Representative

• Interviewed prospective clients to obtain information for a potential placement into a Medicaid, Child Health Plus or Family Health Plus program.

• Assisted clients in completing a NY Access application.

• Collected documents and calculated the monthly household income to verify if the client and their family is eligible for Medicaid, CHP, or FHP programs.

• Responded to customer inquiries promptly and professionally to increase customer satisfaction.

Contact this candidate