Administrative & Data Entry Specialist (DoS/DoD)

Darlee Washington

Mitchellville, MD *****

Available onsite: Lanham, MD, 20706

Skills

Year of Experience

Data Entry

** *****

Salesforce

** *****

Administrative Duties

** *****

MS Office

20 Years

Professional Summary:

Detail-oriented and highly skilled administrative and program support specialist with extensive experience supporting U.S. Department of State and Department of Defense operations. Over two decades of expertise in contract management, security clearance coordination, data analysis, and operational support within complex government environments

Proficient in managing sensitive information, maintaining compliance with federal regulations, and utilizing advanced software tools including Microsoft Office 365, SharePoint, ServiceNow, Web Tatel, and SAM.gov. Demonstrated ability to streamline administrative processes, coordinate high-level meetings, and provide thorough documentation and reporting to support mission-critical activities.

Skills:

Secret Clearance. Advanced knowledge and use of Microsoft Office applications, SharePoint and web-based business process management application systems (ServiceNow, Enterprise, Web Tatel, and SAM.GOV).

Education and Training

High School Diploma

Englewood High School

Kennedy-King College, Chicago, Illinois

Bachelor’s Degree (Some College)1978 – 1980

Work Experience:

Administration Specialist IV March 2025- May 2025

Cape Fox Shared Duty Location :US DoS/NEA-SCA/EX/ASIV

Efficiently transfers application data into the ASIV unit's web-based case management system, including accurately transcribing names, application dates, and employment information for adjudication by unit caseworkers, achieving a processing rate of multiple data entry cases daily. Identifies data entry errors and discrepancies; recommends corrections and takes remedial action.

Analyzes applications for evidence of previous participation in the SIVM, SQSIV, Power BI programs, or previous denial from participation and flags such prior participation and reasons for denial. Assess if new information provided overcomes previous grounds for non-approval. Analyze and make recommendations on approval and non-approval for participation in the program. Mentors and provides regular feedback for new employees working on applications at the verification and/or data entry stage of ASIV processing. Uses Microsoft Outlook to monitor a shared office inbox, appropriately flagging messages for further action by ASIV unit personnel. Sends document verification requests by email to employers, achieving a processing rate of at least 10 cases per day when core work responsibility is only verifications. Reviews and analyzes responses received to ensure accuracy and completeness. Follow up as needed. Validates employer data by verifying points of contact, email addresses, and phone numbers. Updates ASIV's web-based case management system and Microsoft Access with up-to-date information. Compiles statistical data for unit quarterly and annual reports. Analyzes information/data to make sound decisions. Processes and analyzes multiple data sources across standard operating procedures and regulations to provide a complete package of information. Used information to create trends, reports, spreadsheets, briefing slides, etc. Find ways to successfully streamline processes for a more efficient program office. Generate weekly statistics, spreadsheets, and various reports. Provide cultural analysis and strategic support.

Administration Specialist VI January 2025 - March 2025

Office Management Support-Temp

(DoD Contractor)

Cape Fox Shared Duty Location: US DoS/DS/HTP

Provided direct and detailed administrative support to Deputy Assistant Director. Managed meeting arrangements with senior Department of State officials, Scheduled/maintain meetings, conference rooms for special projects in the office MS Shared Calendars. Provided detailed administrative support, to include maintenance of various administrative reports, and review of daily correspondence and key items that directly impact appropriate staff in internal and internal offices. Collected proper materials, reports or agendas prior to any meetings/briefings. Perform other duties and complete special projects as may be assigned and directed by the DAS and/or HTP senior management. Coordinated routine correspondence with all Regional Directors (RD), Regional Manager (RM) and other DS Directorates and DOS executive staffers, ensuring tasks are submitted in the DS' Task Tracker System.

Finalized division documents, ensure all tabs, cover pages, etc., are in the proper configuration, secure the appropriate signature, and deliver to appropriate addressee and locations. Received, reviewed, format and coordinate DS Directorate tasks to include travel requests information to Desk Officer. Bi-Weekly Activity Reports, Post Staffing Numbers, Posts of Concern, Deputies Committee and Counterterrorism Security Group Bullet Points into MS Word document format. Utilized database management, project management and other management processes to keep track of project activities, inquiries and request and maintain status through completion. Track and maintain task force rosters related to any HTHR Post evacuations administrative manager and point of contact for both directorates. Coordinated Law Enforcement Availability Pay (LEAP) and general payroll-time and attendance in Web-Tatel System. Coordinated Vehicles requests. Processed On-boarding documentation for new employees to OpenNet/ClassNet Accounts. Processed and the issued cell phone/Laptop to new employee. Provided Front Office coverage in lieu of absence of Special Assistant. Used varies database management programs and, other management tools to monitor project activities. Reviewed/analyzed documentation in a fast-paced High Threat High Risk (HTHR) Post evacuations reporting to the executive leadership and the DS Command Center

Program Administration Specialist Netcentric 7/3/2023 - 7/31/2024 CompQsoft- 8/1/2024 – 12/2024

Duty Location: The Pentagon

DoD Contact

Maintain and troubleshoot a wide variety of VTC equipment to include cameras, microphones, audio and video playback, recording, and duplication devices. Conduct routine operational tests, fault isolation and inspections on AV/VTC system equipments. Reserved, scheduled, and set up audio visual equipments. Set up and install equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables to meet customers' requirements for conference meetings. Coordinate and Schedule ATC & VTC Bridge connection requests and send connection detail information to customers as well as perform, connection testing with far site participants. Submitted Work Orders and completed assigned tickets in Service Now (SNOW) database.

Responsible for installing, operating, maintaining, and troubleshooting AV/VTC equipment and related components. Provides support to Clients on a variety of issues. Identified research and resolves technical problems. Tests, calibrates, and operates microphones, production switchers, audio mixers, sound speakers, light controls, video data projectors, and other equipment that controls AV. Scheduled conference meetings in MS Outlook Shared Calendar. Submitted end of the synopsis report to management. Coordinate and Schedule ATC & VTC Bridge connection requests and send connect detail information. Integrated customer devices with conference room equipment, monitor sound feeds to ensure quality.

DoD Contract Specialist / Contract Reviewer - (Contractor) November 2022 - March 2023

Insight Global LLC. Duty Location: Peraton

Organized and analyzed all the contract documentations that were accumulated over the years. Analyzed data and prepared reports on financial operations.

Reviewed contract documents, modifications, bills/invoices, period of performance of the contracts, purchase order agreements for determination of the disposition of the contracts.

Accessed the company's Closeout Tracker database for verification purposes. Generated contract contents by classification. Navigated through (DCMA) Defense Contract Management Agency and (FPDS) Federal Procurement Data Systems to confirm status of the contracts integrity and retention dates. Shredded and scanned relevant documents of the original contracts. Prepared and transported contract materials to the warehouse Archives headquarter. Organized and tracked data into the company's Shared folder and Excel spreadsheet. Prioritized workload to resolve problems that may preclude contractual compliance. Proficient in all MS Office 365 applications.

Operations Support Specialist - (Contractor) April 2022 - July 2022

All Native Group Inc. Duty Location: U.S. Department of State, Medical Services

Provided administrative support to Bureau of Medical Services/ MedHart (Health Alert Response Team) Department. Performed coordination and synchronization of official project calendars on a daily basics. Collected and recorded operational data including the protection of PII (Personal Identifiable Information) in the office databases. Drafted correspondence and replied to inquires related to policy development. Performed complex administrative clerical task necessary to support ongoing policy operational and clinical procedures. Scheduled PCR COVID tests appointments for Federal Government employees and their family for traveling. Updated testing rosters on a daily basic.

Managed Lab results in the office's Shared Drive. Verified and recorded vaccination documentations information on an Excel spreadsheet. Prepared pre-travel documents for varies Countries for DoS' Officials to travel overseas/domestically.

Generated special labels for CDL/In-House Lab. Researched the Internet daily on Countries travel restrictions for the COVID 19. The ability to operate and managed the switchboard in accordance with the office (Avaya) computer phone system. Administered incoming calls from employees and contractors' concerns of tested positive. Proficient in using MS Office 365 applications.

Industrial Security Specialist 1 - (Contractor) March 2022 - April 2022

ARTI Duty Location: U.S. Department of State, Diplomatic Security

Conducted initial review of contractors' visitor authorization requests (VARs) submitted in accordance with the National Industrial Security Program Operating Manual (NISPOM). Input VAR information into applicable databases. Reviewed for accuracy applicable DoD/DoS databases to ensure personnel are appropriately cleared and authorized for contract performance. Prioritized workload to ensure that time sensitive SOP are addressed accordingly.

Verified Facility Clearance information from the National Industrial Security System (NISS) regarding companies bid on DoS' contracts to the Acquisitions office. Identified and ensured that the appropriate security language and Contract Security Classification Specifications on DD Forms 254 are included in the procurement documentation.

Participated in ongoing briefings as part of an ongoing security program. Educated companies' contractors and program officers on DoS' Industrial Security Program, as well as contract security requirements and procedures for the proper handling of SBU and classified information. Responsible for ensured clearances and public trust determinations are adjudicated for potential contractors without delays in contract performance. Verified information on contractors' fingerprint cards are authenticated for submission. Knowledgeable and proficient in using MS Office 365 applications.

Management Analyst, Government Task Monitor, Clearance Specialist September 2021 - February 2022

Cayuse Technologies, Inc. Duty Location: U.S. Department of State, Office of Language Services

Provides daily Administrative and Clearance Specialist support for the Office of Language Services. Supports the office administrative operation in accordance with the office's mission for interpretation and translation projects for the DoS and other Federal Government Agencies. Maintains the office database (LSMX) in creating profiles for new and current contractors. Initiates and submits requests for security clearance verification on employees, freelance contractors, and Staff via Bureau of Diplomatic Security (DS). Experience in DS Clearance Coordinator Program for the submission of various types of clearances. Supports contractor suitability documentation to Federal Government Agencies (DoS, DoD and DoJ) for interpreters' visits. Prepares the applicable documentation for employees and contractors to have access to both DoS' Network Accounts (OpenNet/ClassNet). Managed, reviewed, accurately recorded, and scheduled vouchers for submission in GFMS. Organized, analyzed, filed, and prepared electronic invoice payment records to ensure retention, destruction, and support, of contracts.

Responsible for electronically processing federal government employees time and attendance. Submits draft time and attendance report for Deputy Director's approval and submits final report for Supervisory signatures for Payroll to process. Performs weekly search of Contractor's status in SAM.gov and verification of validity of DUNS account.

Management Analyst, Government Task Monitor, Clearance Specialist March 2017 - September 2021

Kenjya-Trusant Group Duty Location: U.S. Department of State, Office of Language Services

Performed specified tasks as directed by the Director and Contracting Officer Representative (COR). Coordinated with prospective vendors regarding logistical Federal Acquisition Regulation (FAR) matters assigned by the COR. Ensured that official contract activity and performance records were maintained in accordance with internal office procedures. Prepared written reports to COR or Contracting Officer pertaining to any issues or problems that may arise with departmental Resources. Provided vendors clarification of LS' BPA eligibility and specifications. Requested and received information, signatures, and fingerprint cards from vendors on behalf of the Government. Verified delivery of requested items to mail and upload documents to US DOS/Diplomatic Security.

Experience in use of Microsoft Office Applications, such as Outlook, Word, Excel, PowerPoint, and SharePoint. Maintained data entries to three database applications, (1) Office of Language Services, (2) OPM (e-Qip) (3) DOS' Web Tatel. Responsible for electronically processing federal government employees time and attendance.

Management Analyst, Government Task Monitor, Clearance Specialist October 2010 - March 2017

Global Solutions Network Duty Location: U.S. Department of State, Office of Language Services

Management Analyst, Government Task Monitor, Clearance Specialist March 1999 - October 2010

Federal Management Systems Duty Location: U.S. Department of State, Office of Language Services

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