Receptionist and Administrative Assistant
Resume:
*****.**@*****.***
Maria Martha Nunez
Objective
To find employment as a Receptionist or Entry Level Admin Assistant for a company that will benefit 10 years’ experience customer service and communication skills.
Experience
2015-Present Alpine Engineering & Development Miami, FL
Receptionist/Administrative Asst
Answering incoming calls, routing them to appropriate person
Greeting people; clients, subcontractors, and suppliers
Organized meetings, prepared estimates,
Sorted mail, copies, scanning, file, fax, order supplies.
2009-2015 Diarios of Americas Miami, FL
Newspaper Delivery Driver/Supervisor
Drives truck or automobile over prescribed route to deliver newspapers to wholesale or retail paper dealers, or to the bus, airline, or express stations for shipment: Loads newspapers onto the vehicle.
Reviews list of dealers, customers, or station drops for change in deliveries. Drives truck or automobile over the prescribed route on city streets or rural roads.
Delivered newspapers to dealers or individual subscribers at their homes or place of business, or to the bus, airline, or express station for shipment. Kept records,
Collected receipts for deliveries to news dealers.
Pick up unsold newspapers and credit news dealer’s account
Receive payments for newspaper deliveries from customers.
Kept records pertaining to driving expenses, mileage, oil, and gasoline.
Stocked newspapers in street sales rack and collect coins from frame coin boxes.
Distributed sales promotion material to customers with newspaper deliveries.
Designated according to publication delivered as Magazine-Delivery Driver (trade industry).
2009-2012 Flavour Night Club Miami, FL
Bartending
Responsible for serving food and beverages to guests at the bar, and for monitoring the environment of the bar by continuously altering its temperature, lighting, music and TV channels.
Mixing and serving alcoholic beverages to customers.
Creating beverage lists, menus and drink promotions.
Following all safety and sanitation policies when handling food and drinks.
Checking a customer’s identification to confirm that they are legally able to consume alcohol.
Monitoring the intake of alcohol by guests, and prohibiting the sale of alcohol to those who are intoxicated.
Engaging the guests in conversation.
Upselling food and beverages to guests.
Preparing cocktails and other drinks.
Welcoming, acknowledging and greeting guests who come to the bar.
Taking food and beverage orders from guests.
Maintaining appropriate stock levels for the bar.
Taking money from customers and processing all card payments.
Moving, lifting, carrying, pushing and pulling stock, chairs, and tables around.
Communicating with guests and making them feel appreciated.
Ensuring that customers receive an efficient and prompt service.
Maintaining the cleanliness of the bar area, as well as bar glasses and utensils.
Restocking the bar when necessary.
Expanded sales to include mass market accounts.
Expanded sales team from 50 to 100 representatives.
[Year – Year] [Company Name] [City, State]
Sales Representative
Expanded territorial sales by 400%.
Received company’s highest sales award four years in a row.
Developed Excellence in Sales training course.
Education
2000-2004 Southwest Sr High School Miami, FL
High School Diploma
Skills
Bilingual
Microsoft Word
Microsoft Excel
Customer Service
Team Building
Cash Handling
Communication
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