Security & Transportation Screening Specialist

ARTURO TORRES COTTO

Winter Park, FL *****

************@*****.*** / 386-***-****

SUMMARY

Hard-working professional with 2.5+ years of experience and a proven knowledge of asset protection, surveillance, and customer loyalty. Aiming to leverage my skills to successfully fill the Contact Representative role at your company. Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. SKILLS

• Screening Procedures

• Passenger Interaction

• Identity Reviews

• Behavioral Observations

• Great Critical Thinking Skills

• Security Officer Supervision

• Hazard Awareness

• Computer Hardware Knowledge

• Client Service

• Bilingual(spanish)

EXPERIENCE

Car Wash Attendant / Zoom Car Wash - Maitland, Florida 03/2026 - Current

• Operated car wash equipment for efficient vehicle cleaning.

• Maintained cleanliness of wash bays and surrounding areas.

• Assisted customers with service options and answered questions.

• Inspected vehicles for damage before and after washing. TRANSPORTATION SECURITY OFFICER / Trinity Technologies Group - Sanford, USA 03/2021 - 04/2024 Confiscated dangerous items and hazardous materials found in opened bags and turned them over to airlines for disposal.

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Performed pat-down and hand-held wand searches of passengers who had triggered machine alarms, who are unable to pass through metal detectors and who had been randomly identified for such searches.

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• Monitored passenger flow through screening checkpoints to ensure order and efficiency. Sent checked baggage through automated screening machines and set bags aside for searching and rescreening as indicated by equipment.

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• Inspected checked baggage for signs of tampering.

• Watched for potentially dangerous persons whose pictures were posted at checkpoints. Asked passengers to remove shoes and divest themselves of metal objects prior to walking through metal detectors.

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Inspected carry-on items, using x-ray viewing equipment, to determine whether items contained objects that warrant further investigation.

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Checked passengers' tickets to ensure that were valid and to determine whether passengers have designations that require special handling, such as providing photo identification.

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Searched carry-on and checked baggage by hand when it was suspected to contain prohibited items such as weapons.

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• Notified supervisors and other appropriate personnel when security breaches occur. AT

Examined images of checked bags and cargo using remote screening equipment, and alerted baggage screeners or handlers to possible problems.

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STORE CLERK / Walgreens - Sanford, USA 07/2019 - 01/2021

• Counted cash drawers at beginning of shifts to verify correct amounts.

• Processed cash, check and credit cards for customer purchases.

• Helped customers locate merchandise.

• Provided product information and resolved concerns to assist customers.

• Monitored self-checkout stations to assist customers and ensure registers working appropriately.

• Kept periodic balance sheets of amounts and numbers of transactions.

• Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

• Supervised others and provided on-the-job training.

• Bagged or boxed merchandise and prepared packages for shipment.

• Computed and recorded totals of transactions.

• Arranged and replenished displays and merchandise racks to maintain store appearance.

• Experienced with social media and communications platforms.

• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

• Adhered to quality and service standards to support operational goals.

• Provided efficient and courteous service to customers at all times.

• Assisted with new hire orientation and employee training.

• Performed routine and scheduled maintenance services. EDUCATION AND TRAINING

High School Diploma 05/2018

LAKE BRANTLEY HIGHSCHOOL - Altamonte Springs, FL

Completed coursework towards High School Diploma

LANGUAGES

English: A1

Native/ Bilingual

Spanish: A1

Native/ Bilingual

CERTIFICATIONS & LICENSES

• CPR certified

REFERENCES

References available upon request

Contact this candidate