Customer-Focused Food Service Professional
Resume:
INDIA FAIR
**** *********** *** ** • Washington, D.C. 20008
202-***-**** • ️ *****.*******@*****.***
Objective
Motivated and reliable food service professional with experience in fast-paced and casual dining environments. Known for delivering excellent customer service, maintaining high standards of cleanliness, and supporting team operations to ensure smooth service and guest satisfaction.
Professional Experience
Server Busboys & Poets — Washington, D.C.
December 2018 – August 2021
• Provided exceptional service in a high-volume restaurant, greeting and assisting guests.
• Entered orders accurately and processed payments via POS system.
• Maintained clean dining areas, including table setups and bussing.
• Delivered meals and beverages promptly, ensuring guest satisfaction.
Cashier Chick-fil-A — Washington, D.C.
June 2017 – August 2019
August 2023- June 2025
• Processed orders and payments efficiently and accurately.
• Prepared beverages, maintained condiment stations, and cleaned service areas.
• Ensured excellent customer experience and supported team operations.
Cashier / Customer Service Specialist Chick-fil-A — Washington, D.C.
February 2022 – June 2025
• Delivered top-tier customer service, resolving guest concerns quickly and professionally.
• Trained new team members on POS systems, service standards, and company policies.
• Assisted management in maintaining smooth operations and positive team morale.
• Conducted food prep and quality checks to ensure brand consistency.
• Maintained high cleanliness and safety standards.
Host / Server Bob Evans Restaurant — Laurel, MD
January 2015 – February 2017
• Welcomed guests and managed seating in a busy dining environment.
• Took and delivered food orders while maintaining quality standards.
• Coordinated with kitchen and service staff for efficient service.
Communications Consultant Intern Department of Social Services — Washington, D.C.
July 2016 – September 2018
• Created flyers, posters, and social media content for DHS events.
• Organized donation drives and community outreach events.
• Assisted with administrative and team support tasks.
Employee Relations Specialist Iron Mountain — Washington, D.C.
June 2014 – December 2016
• Managed sensitive HR documents and filing systems.
• Supported management with administrative and HR tasks.
Business Management Intern Essentials Hair Salon — Laurel, MD
June 2012 – August 2014
• Scheduled and managed client appointments.
• Tracked receipts, entered documentation, and assisted with daily operations.
Education
Morgan State University, Baltimore, MD — 2015–2018
Laurel High School, Laurel, MD — Graduated 2015
Key Skills
• Food & Beverage Service
• Customer Service Excellence
• POS System Operation
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