Human Resources Assistant and Office Operations Lead

Shirley A Rupert

**** ******** ** *********, ** *7803-5321

Phone: 865-***-****

Email: *************@*****.***

Ability Summary

The majority of my work experience has been management of personnel to complete a task from hiring to completing the necessary documents throughout the employment. As an entrepreneur, my primary tasks were to ensure that all elements were available to fabricate and /or instruct other laborers regarding the expected custom aspect of the finished product.

Being self-motivated has enabled me to be a self-employed business owner without compromising my desire to be with my family.

Employment History

Human Resource Assistant 07/2016 10/2019 Substance Solutions Inc.

133 W. Broadway Avenue Maryville, Tn

Provide Job Applications

Process Federal and State documents for new employees

Maintain secure Employee Files

Provide all documents as requested to HR

Assist in interview as requested

Assist management with employee interventions

Correct time sheets as requested for employees

TPA Medical Insurance Negotiations for 30+ Facilities

Reply to all Fax and email requests daily

Determine if the Offers are acceptable or counteroffer based on data per Insurance Company

Enter and scan all information into patient's account

Maintain a spreadsheet

Front Desk

Greet all guests request they sign the Guest Book

Offer guests a seat while the person they are here to see is notified

Sort all incoming mail

Prepare weekly/monthly reports from Stamps.com

Supplies

Order supplies as needed

Weekly inventory stock

Order items requested from personnel, if on list

Management approval for items not on list.

Equipment

Maintain a list of equipment used at each desk

Assign equipment as needed

Complete Warranty information for new equipment

Project Coordinator 02/2013 07/2016 O.P. Jenkins Furniture Co.

209 W. Summit Hill Drive SW

Knoxville, TN

Contract laborer for custom Draperies, Pillows, Cushions and Upholstery. My responsibilities included managing and working alongside a group of expert contract laborers in order to achieve the finished project at the requested deadline.

Each project was quoted and invoiced using QuickBooks and all items were retrieved and delivered upon completion.

Fabrication of the items required the use of Industrial equipment:Walking Foot and Straight Sew Machines; Pneumatic Equipment; Gravity Feed Steam Iron

Upholsterer 03/2008 02/2016 Roost

109 E Broadway Ave, Maryville, TN

This position was a contract laborer for custom Draperies, Pillows, Cushions and Upholstery as needed.

Project Coordinator 09/1998 11/2012 Blackberry Farm LLC

1471 W Millers Cove Rd, Walland, TN

I worked with the Blackberry Farm design team from all aspects of fabric implements for the facility.

Project Assistant 04/1992 02/2001 Just-So-Decorating, Inc.

331 Gill St, Alcoa, TN

As a contract laborer, I worked closely with the Interior Designers to fabricate the desired product for their client. My duties included measuring, quoting, fabricating and installing products as needed.

Medical Office Clerk 10/1992 09/1995 East Tennessee Medical Group

451 BMH Physicians Office Bldg, Maryville

Check in patients as they arrive for scheduled appointments.

Answer phone and take message for Physicians. Retrieve patient's medical file to be included with each message for referral.

Check patient out entering appropriate charges and scheduling future appointments

Word Processing Supervisor 10/1980 05/1988 First Tn Bank

101 W. Broadway Ave, Maryville, TN

Word processing

Developing a documents retrieval system

Creating system of Form Letters to be mail merged for all collection departments

Maintain all communication Equipment: Copier, Fax Machine, Switchboard

Order all supplies as needed

Education History

Issuing Institution Location Degree Received Course of Study

Ambassador College Maryville, TN Associate's Degree Leadership

Heritage High School Maryville, TN High School Diploma General High School

Occupational Licenses, Certificates and Training

Certification Title Issuing Organization Completion Date

Master Certified Professional Window Fashions Design & Education 09/2002

Honors & Activities

2010 Blount County Chamber 5 of 5 Award - Excellence of 5 Business' with under 5 Employees

2009 WOW Window Fashions Award - Contribution to the Window Fashion Industry

2008 Ingenuity in the Workroom Award - Window Fashion

1994 Year Round Christmas Spirit Award - East Tennessee Medical Group

References Available on Request

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