Logistics & Warehouse Operations Leader

TERENCE T. ROLLINS

703-***-**** *********@*****.***

Professional Summary

Experienced logistics and operations leader with over a decade managing highvolume warehouse and distribution environments. Skilled in team development, process optimization, inventory control, and crossfunctional coordination to drive accuracy, efficiency, and safety. Proven ability to lead large teams, improve KPIs, and support fastpaced supply chain operations.

Seeking a Logistics Manager role where I can apply my strengths in team development, operational efficiency, and supply chain coordination to drive high-performance results in a fast-paced environment.

PROFESSIONAL EXPERIENCE

US FOODS — Manassas, VA

Senior Night Manager – Warehouse November 2022 – Present

- Directed all warehouse operations while consistently achieving safety, service, productivity, and cost performance goals.

- Fostered a safety-first culture by implementing safety procedures, leading training initiatives, and ensuring compliance with company policies and OSHA regulations.

- Led, coached, and developed Warehouse Managers through performance management, one-on-one mentoring, and operational leadership.

- Managed workforce development by evaluating performance, addressing skill gaps, improving employee engagement, and supporting associate retention.

- Built and maintained high-performing teams by overseeing staffing, interviewing, hiring, onboarding, coaching, and disciplinary processes.

- Coordinated daily warehouse operations to ensure efficient workflow, on-time order fulfillment, and effective communication across departments.

- Streamlined warehouse processes by identifying operational improvements, reducing waste, and implementing cost-saving initiatives that increased productivity and efficiency.

- Established and maintained standard operating procedures for receiving, inventory control, order selection, product handling, and outbound shipping.

- Approved daily load plans and coordinated shipment schedules to ensure timely truck departures, compliance with weight restrictions, and fulfillment of customer-specific requirements.

- Monitored key performance indicators (KPIs), including inventory accuracy, productivity, safety metrics, and operational performance, recommending corrective actions to improve customer satisfaction and reduce errors.

- Ensured compliance with food safety standards while maintaining product integrity throughout warehouse operations.

- Oversaw warehouse facilities and equipment maintenance, ensuring operational readiness and full compliance with OSHA and company safety standards.

Walmart Distribution Center — Gordonsville, VA

Area Manager March 2012 – November 2022

- Managed 80–100 associates in a high-volume perishable distribution environment.

- Directed daily operations including order fulfillment, inventory accuracy, and safety compliance.

- Communicated operational goals and implemented procedures that improved service, quality, and accuracy.

- Identified and resolved associate, customer, and supplier issues using root-cause problem-solving.

- Managed productivity targets, staffing alignment, and workflow planning.

- Led hiring, training, coaching, and development processes for associates and frontline leaders.

- Served as salaried manager working 40–50 hours weekly with 4 direct reports.

Associates for the Renewal in Education — Washington, DC

Youth Care Specialist November 2007 – December 2010

- Supervised youth in life-skills development, daily activities, and structured group discussions.

- Documented behavioral patterns and communicated with judges and social workers.

- Coordinated team-building activities and safely transported youth to appointments.

Department of Homeland Security (TSA) — Alexandria, VA

Transportation Security Officer December 2005 – September 2007

- Identified and reported potential security threats following strict federal protocols.

- Operated security screening equipment and performed pat-down and bag inspections.

- Occasionally supervised checkpoint staff to ensure workflow efficiency.

SKILLS

- Warehouse/Distribution Operations

- Logistics & Supply Chain Coordination

- Team Leadership & Supervisory Management

- KPI Tracking & Continuous Improvement

- Workforce Scheduling & Labor Planning

- Inventory Control & Quality Assurance

- Problem Resolution & Decision-Making

- PC & Mac Computer Proficiency

- Strong Written and Verbal Communication

EDUCATION

Norfolk State University

Bachelor of Arts, Radio Broadcasting

2002 – 2005

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