Teams work, good english communication, time Manegement, discipline

SACHIN KUMAR

Mob: +91-926*******

Email: *************@*****.***

Address: Basudevpur, Dist :Begusarai State: Bihar

Career Overview

A passionate and A beginner, an F&B professional, with a strong will to prove in hospitality. Offering excellent willingness, enthusiasm & enamoured hospitality experience.

Great willingness to ‘cross learning’ across F&B departments

Disciplined & an avid team player

Proficient in sales techniques aiming to attain potential revenue

Hardworking & multitasking approach

Capable in banquet setup & types of services (Ala-Carte’ / Table-d-hote’ ) THE GARDEN ANANTA ELITE HOTEL AND RESORT RAJKOT GUJRAT SURYA MAHAL MULTICUISINE RESTAURANT Captain ( 01April 2026 till )

• Leadership: Lead, motivate, and supervise staff during shifts, ensuring adherence to service standards, grooming, and safety protocols.

• Operational Management: Manage daily opening/closing procedures, ensure smooth service, manage reservations/seating, and maintain accurate billing.

• Guest Relations: Greet guests, handle complaints or special requests, and take proactive measures to ensure a positive dining experience.

• Training and Development: Train new staff, conduct pre-shift briefings, and offer ongoing coaching to improve service quality and efficiency.

“ Core Strengths

Experience

• Inventory and Cost Control: Assist in managing inventory levels for food, beverages, and supplies, and monitor costs to improve profitability.

• Inter-departmental Coordination: Collaborate with the kitchen, bar, and stewarding teams to ensure, prompt, accurate, and hygienic service. GATEWAY RESORT & SPA KARNATAKA MADKARI COORG Sr GSA to traning captain (16 JUNE 2025 till 29 March 2026)

• Aided in maintaining positive customer feedback by proactively preventing and resolving customer complaints

• Trained service staff to enhance customer service and increase profits through suggestive selling .

• Developed and executed creative and unique cocktail recipes, resulting in a 10 % increase in customer satisfaction .

• Manage and oversee an annual Easter/Mother’s Day Buffet

• Continuously monitor the quality of service standards and ensure they are consistently met or exceeded

• Welcome and ensure guests receive personalized service and attention

• Provide detailed information on menu and Bottle Service

• Bar Setup & Breakdown: Requisitioning supplies, stocking the bar with liquors, beer, wine, ice, glassware, and garnishes; cleaning and organizing the bar area before and after events.

Fortune Select Forest Hill Mahiya Near Kasauli – Bartender To Sr Bartender ( 1 number 2024 till 10 June 2025 )

• Welcomed guests with a warm and friendly demeanor

• Assisted in increasing drink sales through engaging customer service

• Provided drink recommendations and shared knowledge about the menu.

• Maintained cleanliness and organization of the bar area

• Handled customer service challenges professionally

• Collaborated effectively with the Bequatbar and restaurant teams

• Take full accountability for the successful execution of all banquet events, including up to 25 weddings per month,numerous golf outings, banquets, corporate receptions, breakfasts, and coffee breaks.

• train banquet staff to ensure they are well-prepared and equipped to deliver exceptional service.

• Bar Setup & Breakdown: Requisitioning supplies, stocking the bar with liquors, beer, wine, ice, glassware, and garnishes; cleaning and organizing the bar area before and after events.

The Lalit Grand Palace, Sringar, J&K – Industrial Trainee (Feb 2024 till Aug2024)

• Participated in mis-en-place’ for a 230 cover The Chinar restaurant .

• Handled occupied tables in restaurant during operations & aided as an host.

• Rotated through all F&B outlets to learn different services & methods.

• Learned to punch orders, pickup, service across all F&B outlets & settle various orders.

• Participated in maintaining cleanliness of all equipment’ s & HACCP standards for service excellence

• Enticed to learn on the Food & Beverages combinations. Educational Qualification

Diploma In Event Manegement (1 Year) – RCP Education, Kolkata, India:2025

Hotel Management Diploma (1 Year) – RCP Education, Kolkata, India : 2024

Bachelor of Art :2023 Lalit Narayan Mithila University Darbhanga Bihar

Senior Secondary: 2019 (BSEB Patna)

Secondary:2017 (BSEB Patna)

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